While the hotel looked nice at first glance, stepping off of the elevator on the fourth floor exposed the pungent smell of pee and cigarette smoke that is in the carpet/walls. We knew we were in for it then. Although neighbors were very respectful (not loud), the mattress had more spring than padding, and the internet connection was poor at best, non-existent at worst. In sum, Emerald is ok for one night if you need to get up early and go to the airport. Not sure if it’s a good idea for longer or if you would want to bring your kids here.
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
Kelly
Kelly (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 17 日
Dwayne
Dwayne (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 17 日
Nope
The place is very dirty from snot on the bed frame to things stuck to the walls, carpet eas dirty with pieces of paper and dirt, the whole hotel needs a pressure wash from the front doors to the elevatorvary dirty not worth the mone i had to pay
Darryl
Darryl (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 17 日
adam
adam (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 16 日
Iyinoluwa
Iyinoluwa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Raj
Raj (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 14 日
Front not inviting they not greet us not smiling.
Sherwin
Sherwin (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Kelly
Kelly (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 13 日
Raj
Raj (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 12 日
Get what ya pay for - not the cleanest or nicest but for one night does the job
Jenna
Jenna (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 9 日
The bed was small
Raymond
Raymond (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 7 日
Rajat
Rajat (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Great staff
Awesome front staff! Very helpful and pleasant to talk too.
Justin
Justin (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Older hotels. Needs an update for sure. The rooms and hotel where clean. Except our shower and tub were really old and dirty. The staff was very nuce and kind and friendaly. Overall good just wouldnt shower in there shower
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 4 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
jai
jai (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Wesley
Wesley (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Check in was great but as soon as we saw the room I was instantly sad, we were able to switch rooms but still felt disappointed for the price that was paid for the 2 nights. The air conditioner was absolutely terrible, room has no alarm clock, no breakfast included (also disappointing for the price). As for noise it was nice and quiet, just heard the doors of neighbours opening and closing but as for people it was quiet…water pressure in shower is terrible, my daughter and I have long thick hair and it felt like it took forever to wash…staff was amazing and on the ball so no disrespect to them at all…
Tammy
Tammy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 31 日
Martin
Martin (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 31 日
This was the most discussing hotel we have ever stayed in. The front desk staff was beyond rude. We were charged 200usd for an awful hotel. If you care about your safety i 10/10 done recommend. They wouldn’t even offer us a partial refund. The room is covered in cigarette smoke stains and also reeks.