So disappointed as we booked this hotel because of its shuttle service. We confirmed this on 3 different occasions, prior to booking and at our arrival. But no shuttle when we counted on it. We were told it was in an accident the night before. But they didn't secure a replacement van till we already had to fork out $60.00 for parking. We were not the only guests inconvenienced by this situation. We asked Donald at the front desk if they would pay for an Uber, no luck. So we fought traffic and drove to the Alamadome. So disappointed at this situation. Really made us not enjoy the hotel, tho it was comfortable and breakfast was good. This inn was a bit ragged around the edges, reminded me of when I was growing up in NYC in an old apartment building. An ok stay if you are NOT dependent on the shuttle.
Leslie
Leslie (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 21 日
Troy
Troy (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
The front desk guy at night made us feel at home. He was very helpful and friendly! The stay there was very good.
Cindy
Cindy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 14 日
Great place ro stay
Staff was super nice. Rooms were nice and clean. Pool was lovely. They did not have a net for the pickleball court which was a big reason we chose this hotel. The breakfast was good and the lobby was a good place for us to rally at. Loved riding the scooters to the market square and river walk.
Barry
Barry (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
A nice stay
Celina
Celina (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Week- long trip with family of 6 to San Antonio. Front Desk staff & shuttle staff were extremely helpful and courteous to our group.
The transportation to/from the airport is a great convenience. The shuttle to/from the Market Square & Rivercenter Mall was used daily with my elderly mother's mobility cart. Wonderful stay & we will return!!
Carol
Carol (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Convenient and comfortable
The continental breakfast was good and convenient. Having the two separate rooms and two bathrooms made our stay very comfortable. Location is convenient to Riverwalk and HEB is with walking distance.
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Shout out to James and Donald for their wonderful customer service and communication. Our stay was short, but we enjoyed every minute. Facilities were clean, modern and comfortable.
Susy
Susy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Martha nelly
Martha nelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
This hotel is definitely one of their older properties but it was clean and the staff was super friendly and helpful. Rooms are large and well lit-bed was comfortable. The pool was clean and well maintained and we were quite excited to find a pickleball court. It is centrally located and although we didnt use it, they offer shuttles to some of the downtown attractions. As our family needs the bigger two room suites we would have no issues staying in this hotel again.
Christina
Christina (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Overall, my stay was great! However, Byron at the front desk was very rude. He was very nonchalant and when I was asking questions he made it seem as if I was bothering him. It got so bad that I had to ask for the manager and then all of a sudden he knew what I talking about. I ran across the manager Alex upon getting on the shuttle and was meaning to follow up with her once we returned but it was late.
Dandrea
Dandrea (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 7 日
Manuel
Manuel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
We would stay again
Hotels.com advertised a 12 minute walk to the Riverwalk which was not the case, however there was a shuttle that we were able to utilize and we were thankful for that. Neighbors across the hallway were in and out of their room every 10 minutes or so throughout the night and the door slams loudly. It seemed there were several men in that room. If anything, white noise or fans for noise would be a great way to avoid dealing with that. There was a skunky smell after we showered, it made us wonder what the smell could be but we did not address this with the staff. The room was very clean and we loved the layout. The staff was friendly and the breakfast was great. There was a TV in each room. We would stay again. The kids really enjoyed their stay.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 28 日
Hans
Hans (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Everything was great! Great service, great location, great food, great accommodations! Will definitely stay here next time. The shuttle is perfect for going to Riverwalk & Alamo.
Jessica
Jessica (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 19 日
great value excelent location, near everything.
I received excelent service from the attendant at the front desk by the name of Carlos, he was caring and helpful.
Pablo
Pablo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 14 日
It’s ok the hot tub was broke
Shana
Shana (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
DeAndre
DeAndre (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
Susan D
Susan D (5 晚行程)
Travelocity 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
The property was older and in need of some updates, but clean and the staff was friendly. The biggest downside was that we had to walk a short distance to another building for the breakfast they offered. A nice plus was a free shuttle service to the Riverwalk area. Since parking in San Antonio is pricey, it was a nice perk.
Susan D
Susan D (5 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Brandon was so amazing customer service to the max .
Keep up the amazing job Brandon.
Be back soon.
God Bless.