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Victoria Jungfrau Grand Hotel & Spa

5.0 star property
Ski hotel with free ski shuttle, near Lake Brienz

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Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Lobby
Interior
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, seasonal outdoor pool, pool loungers
At the foot of the Swiss Alps, Victoria Jungfrau Grand Hotel & Spa is a haven for families and adventure-seekers alike. Unwind with yoga classes, ice skating or treat yourself to a rejuvenating spa treatment at NESCENS. Enjoy delicious Italian cuisine at one of three on-site restaurants or take advantage of bike rentals and explore Lake Brienz.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Electric vehicle charging point
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 1 indoor and 3 outdoor tennis courts
  • 24-hour fitness centre

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Nescens Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Nescens Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite

Property amenity

Premium Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Living area

Tower Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Duplex Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

Balcony view

Deluxe Duplex Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Exterior

Grand Hotel Beau Rivage Interlaken

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  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 183 reviews
Grand Hotel Beau Rivage Interlaken
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About the area

Map
Höheweg 41, Interlaken, BE, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Interlaken Casino - 5 min walk - 0.4 km
  • Alpine Garden - 8 min walk - 0.7 km
  • Mystery Rooms - 9 min walk - 0.8 km
  • Interlaken Ost Ferry Terminal - 14 min walk - 1.2 km

Getting around

  • Bern (BRN-Belp) - 45 min drive
  • Interlaken West Station - 8 min walk
  • Interlaken West Ferry Terminal - 9 min walk
  • Interlaken Harderbahn Station - 11 min walk
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Vicoria Terrasse
  • ‪Sapori - ‬1 min walk
  • Hooters
  • ‪Schuh - Grand Restaurant - ‬1 min walk
  • ‪Hüsi Bierhaus - ‬3 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 15-minute walk of Mystery Rooms. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy, and Sapori, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool and a free kid's club. Skiers will appreciate access to ski passes and storage. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets allowed (2 total)*
    • Food and water bowls available
WIFI

Internet

    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (CHF 35 per night)
    • On-site valet parking (CHF 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Ropes course
  • Helicopter/aeroplane tours
  • Ice skating
  • Shopping
  • Pool table
  • Fishing
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (6641 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • Golf course on-site
  • An indoor pool
  • Seasonal outdoor pool
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Indoor tennis courts
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nescens has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Sapori – This restaurant specialises in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie – This brasserie only serves dinner. Open selected days.
Radius - by Stefan Beer – This fine-dining restaurant specialises in local cuisine and only serves dinner. Open selected days.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night
  • New Year's Eve (31 December) gala dinner per adult: CHF 440.00
  • New Year's Eve (31 December) gala dinner per child: CHF 220.00 (from 4 to 12 years old)

Optional extras

  • WiFi is available in guest rooms for CHF 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CHF 50 (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 160.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 35 per pet, per night

Parking

  • Self-parking costs CHF 35 per night
  • Valet parking costs CHF 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • The seasonal pool is open from May to September
  • Children under 17 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services, spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
VICTORIA-JUNGFRAU Grand Hotel
VICTORIA-JUNGFRAU Grand Interlaken
VICTORIA-JUNGFRAU Grand
Victoria Jungfrau Grand Hotel Spa
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Does Victoria Jungfrau Grand Hotel & Spa offer free cancellation for a full refund?

Yes, Victoria Jungfrau Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Victoria Jungfrau Grand Hotel & Spa?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?

Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.

Is parking offered on site at Victoria Jungfrau Grand Hotel & Spa?

Yes. Self-parking costs CHF 35 per night. Valet parking costs CHF 35 per night. Electric car charging is available.

Is an airport shuttle service offered by Victoria Jungfrau Grand Hotel & Spa?

Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.

What are the check-in and check-out times at Victoria Jungfrau Grand Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).

Is there an on-site casino at Victoria Jungfrau Grand Hotel & Spa?

No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.

What is there to do at Victoria Jungfrau Grand Hotel & Spa and nearby?

Have fun with on-site winter activities such as ice skating, and in warmer months, enjoy a round of golf at the golf course. Additional recreation on-site includes fitness classes, helicopter/aeroplane tours and Pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Victoria Jungfrau Grand Hotel & Spa also has a seasonal outdoor pool, a 24-hour fitness centre and a sauna, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Victoria Jungfrau Grand Hotel & Spa?

Yes, there are 3 on-site restaurants, featuring Italian cuisine.

What's the area around Victoria Jungfrau Grand Hotel & Spa like?

Victoria Jungfrau Grand Hotel & Spa is located on the boardwalk in Central Interlaken, a short 8-minute walk from Interlaken West Station and 11 minutes' walk from Mystery Rooms.

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Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Spa
Location
Italian restaurant
View
Food
Amenities
Massage

What guests liked

  • The breakfast buffet offered a wide variety of delicious options with a wonderful view. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excellent stay
Jitendra, 2-night trip

10/10 Excellent

Great location! Great services and facilities.
Benjamin, 4-night trip

10/10 Excellent

The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Charles, 2-night trip

10/10 Excellent

Very personable and friendly staff and beautiful property.
Jennifer, 2-night trip

10/10 Excellent

Best location ever! The staff was great.
Maura, 2-night trip

10/10 Excellent

Location and service are outstanding
Emad, 1-night trip

10/10 Excellent

Lovely hotel. Impressive spa
Santiago, 1-night trip

10/10 Excellent

Beautiful, elegant property with exceptional staff!
Amelia, 1-night trip

10/10 Excellent

Amazing, loved this hotel!
Marianna, 1-night trip

10/10 Excellent

Holiday dream

Perfect stay for holidays pretty expensive but beautiful
Sandra, 1-night trip

10/10 Excellent

5 stars
neeraj, 2-night trip

10/10 Excellent

The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Susan, 3-night trip

10/10 Excellent

Beautiful hotel and great service
jeffrey, 1-night trip

10/10 Excellent

Beautiful property with excellent service and staff.
Ramsay, 1-night trip

10/10 Excellent

Perfect service, ultimate luxury

Perfect service, ultimate luxury
Ahmad, 2-night trip

10/10 Excellent

Beautiful hotel in a beautiful location, relaxing stay
David, 2-night trip

10/10 Excellent

My all time favorite hotel

I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Richard, 3-night trip

10/10 Excellent

Very clean and modern
Jamie, 1-night trip

10/10 Excellent

The property is exceptional,, all the staff are well trained,, the dining options are very good
Dalal, 2-night trip

10/10 Excellent

Beautiful all around! The venue is stunning
Usman, 2-night trip

10/10 Excellent

A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Michael, 3-night trip

10/10 Excellent

Wonderful staff, wonderful spa area, wonderful breakfast !
Luxi, 1-night trip

10/10 Excellent

Wonderful hotel with majestic views!
Sue, 1-night trip

10/10 Excellent

Absolutely gorgeous hotel with staff to match.
William, 2-night trip

6/10 Okay

I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
Hoang, 3-night trip