Wonderfully adventurous setting that immediately evokes a childhood adventure
Staff attentive and helpful
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
It was a beautiful experience. The hotel was really good. The food was really good and the staff too. I will recommend this place 100%. I will be back next year.
Diana
Diana (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Incrível!
Incrível! Única palavra capaz de descrever. O atendimento é impecável, educação, e um destaque para o Dario que nos tratou super bem!
Se tratando de experiência, é um hotel que cumpre exatamente o que promete! Cada parte do hotel tem um charme diferente!
Voltarei outras vezes!
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 19 日
Unimpressed
Very beautiful outside
Music a bit on the loud side
Staff nice
Food price not realistic, I was charged $7.00 usd for 1 tiny banana !
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Muy bueno
Ivette
Ivette (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 17 日
My only negative feedback is that there is no place to escape the pounding bass beats. It occurs in the morning until late at night. Besides that, Kanan is a funky place in all the right ways. The service from everyone on the property was A !
jeffrey
jeffrey (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 3 日
Kanan is the most picturesque hotel I've stayed at, comes alive when you hear the waves and breeze of Tulum. Unfortunately, once you arrive you'll quickly realize you're staying at a nightclub that has a hotel...not the other way around. The all day, overly loud music takes away any chance of fully relaxing and resting...even more so when they compete with the other beach club next door. Its torture.
Pros:
-Most unique looking hotel in Tulum
-Clean, spacious rooms, ok view
-Staff are good
-Location is great
Cons:
-Music is loud, all day. Vibrates through the walls at 11:30pm. No peace and quiet here.
-Price is one of the highest per night.
-The club attracts outsiders who are just there for the day. They get drunk and high, and now you're sharing the limited spaces with them.
Shiv
Shiv (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Stay here is pricey but the property is high class. Staff treats you here very well. You are welcomed with a drink and a fresh towel. You will be provided a little tour to the property and explained everything. They can suggest best bars and restaurants. They can make your reservations to other places too. They can also book you a taxi if you want. All the good places were nearby. Rooftop nest is unique. Overall, it was a great experience.
Mi tercera vez hospedándome en el hotel kanaan y esta vez el recibimiento de parte de la front desk manager, Ami fue horrible..
Cindry
Cindry (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 12 日
Foi a segunda vez que me hospedei no hotel . O quartos precisam ser mais modernizados o assoalho de madeira trocado a cama já não é mais tão confortável e mesmo sendo hóspede não pudemos sentar nas camas da praia . As mesmas não estavam reservadas passaram o dia livre e hóspede não tem preferência. O clima natureza do hotel é ótimo porém muito barulho tanto a música quanto limpeza e reformas.
vanessa
vanessa (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
Great food great service one of best beach clubs for relaxation and super cool style of resort
Mike
Mike (4 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 6 日
No free room upgrade
Jimmie Alexander
Jimmie Alexander (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 5 日
I love this place! Best location, amazing staff
Karen
Karen (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Such a cool experience to stay in a jungle treehouse on the gorgeous beach of Tulum!
Jennifer
Jennifer (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Maayan
Maayan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Felipe
Felipe (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 28 日
A true Tulum experience
Great hotel to get the true Tulum experience. Room was nice, beach in front of hotel was great, and the location is right in the heart of so many restaurants, shops and nightlife. Would definitely stay here again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 27 日
Claes
Claes (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 26 日
Paul
Paul (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Cindry
Cindry (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 25 日
Joanna Louise
Joanna Louise (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 24 日
BEST PLACE TO STAY IN TULUM
One of the Best places to stay in the hotel zone. All the restaurants are walking distance. There are only 25 rooms and over 40 day beds and several nest beds. The food is amazing and service was impeccable