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De Keyser Hotel

4.0 star property
Central hotel with restaurant, connected to a shopping centre, near Antwerp Market Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for De Keyser Hotel

Interior entrance
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
Hiking
Breakfast, lunch and dinner served

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is HK$612
HK$697 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Minibar
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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8.4 out of 10, Very good, (931)
The price is HK$697
HK$787 total
includes taxes & fees
15 Dec - 16 Dec
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About the area

Map
De Keyserlei 66 - 70, Antwerp, 2018

What's nearby

  • Antwerp Zoo - 5 min walk - 0.4 km
  • Meir - 10 min walk - 0.9 km
  • Green Square - 17 min walk - 1.5 km
  • Antwerp Market Square - 20 min walk - 1.7 km
  • Sportpaleis - 7 min drive - 5.9 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 6 min drive
  • Brussels Airport (BRU) - 42 min drive
  • Antwerp Central Station - 1 min walk
  • Antwerp (ZWE-Antwerp Central Train Station) - 2 min walk
  • Antwerp-Berchem Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Bier Central - ‬1 min walk
  • ‪Windsor - ‬1 min walk
  • ‪Boston Steak House - ‬1 min walk

About this property

De Keyser Hotel

Located just 2.9 mi (4.6 km) from the airport, De Keyser Hotel offers a shuttle at scheduled times. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Antwerp Market Square. Fellow travellers like the overall property condition.

Languages

Dutch, English, French, German, Polish, Spanish

At a glance

Hotel size

  • 123 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • Off-site parking within 98 ft (EUR 23 per day), from 7:00 AM to 11:00 PM

Transfers

  • Airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Scooter/moped hire nearby
  • Segway hire/tours nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (1615 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Emerald – This bar serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.97 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20.00 per person
  • Airport shuttle service is offered for an extra charge of EUR 11 per person (one way)
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 11 costs EUR 11.00 (one way)

Parking

  • Parking is available nearby and costs EUR 23 per day (98 ft away; open 7:00 AM to 11:00 PM)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Keyser Hotel Antwerp
Keyser Hotel
Keyser Antwerp
Hotel Alfa De Keyser
Alfa De Keyser Antwerp
De Keyser Hotel Hotel
De Keyser Hotel Antwerp
De Keyser Hotel Hotel Antwerp

Frequently asked questions

Does De Keyser Hotel offer free cancellation for a full refund?
Yes, De Keyser Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at De Keyser Hotel?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by De Keyser Hotel?
Yes, an airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times. The charge is EUR 11 per person one way.
What are the check-in and check-out times at De Keyser Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-out and contactless check-out are available.
What is there to do at De Keyser Hotel and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming and segway hire.
Are there restaurants at or near De Keyser Hotel?
Yes, there's an on-site restaurant, Emerald.
What's the area around De Keyser Hotel like?
De Keyser Hotel is in Statiekwartier, a short 6-minute drive from Antwerp (ANR-Antwerp Intl.) and 20 minutes' walk from Antwerp Market Square.

De Keyser Hotel Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Eiji, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andriy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

good
Jonathan, 1-night trip
Verified Expedia guest review

8/10 Very good

Close rmto train station
Susan, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Overpromised Hotel
If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.
Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Well below standard.
Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

RECOMMEND BREAKFAST W/STAY
I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.
Elvis, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Scott, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good
Ramesh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

weslley, 1-night trip
Verified Expedia guest review

10/10 Exceptional

weslley, 2-night trip
Verified Expedia guest review

8/10 Very good

Location and breakfast is excellent
The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.
Martin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nothing to say
Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that
Mohamed, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.
Leanne, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.
Peter, 2-night family trip
Verified Expedia guest review

4/10 Fair

This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend
Elena, 2-night trip
Verified Expedia guest review

4/10 Fair

I can nit believe this property is marketed as 4* hotel it is not even a 3* hotel level. There is no stars there at all. Shabby carpets with spots, cracks in the bathroom, uncomfortable bed, inadequate breakfast, small overcrowded breakfast room. Never again! Rude man 24 th Feb evening check- in! This kind of man can o my be in horror movie. On the other days the receptionists were ok.
Elena, 1-night trip
Verified Expedia guest review

4/10 Fair

The location is amazing but the hotel is a pain. I had to change the room. Aircon wasnot working and the room temperature was 5. The second room the aircon had noises and they had sensor lights in room every time u move it turns on even in the middle of the night. You can hear everything happening in rooms next to you and above u. The only thing good is staff are friendly and good location.
Verified Expedia guest review

10/10 Exceptional

Joe, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing location. Right there in the center of Antwerp. Very friendly staff.
Jorge, 1-night family trip
Verified Expedia guest review

8/10 Very good

This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.
Bonnie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location. The property was good. The manager in charge of the breakfast room was not friendly. I enjoyed the breakfast and after an hour something I got back to the room and came to the breakfast room with my wife. This time, the manager was not that friendly thinking I came to take breakfast again. In fact, I used to get up early and after finishing my breakfast, I usually accompanied my wife to the breakfast room where I did not need more food but some more coffee only.
Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip
Verified Hotels.com guest review