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Hotel Diana

3.5 star property
Hotel with spa, near Palafoxiana Library

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Photo gallery for Hotel Diana

Terrace/patio
Standard Room, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes
Exterior
Restaurant
Near Puebla Cathedral, Hotel Diana offers an inviting getaway with a free daily manager's reception and laundry facilities. Unwind at the onsite spa or enjoy a drink at the bar. With multilingual staff, helpful service is always available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Connecting rooms available
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Room service
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
$33 nightly
The total price is $39
Oct 5 - Oct 6
Total with taxes and fees

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, down comforters, in-room safe, blackout drapes

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Bar (on property)

Hotel Isabel

  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 1,000 reviews
$31 nightly
The price is $36
Nov 2 - Nov 3
Total with taxes and fees
Hotel Isabel
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About the neighborhood

Map
Av 5 Pte #329, Puebla, PUE, 72000

What's nearby

  • Puebla Cathedral - 7 min walk - 0.6 km
  • Zócalo de Puebla - 7 min walk - 0.6 km
  • Puebla Convention Center - 15 min walk - 1.3 km
  • Fort Loreto - 4 min drive - 2.3 km
  • Centro Expositor - 7 min drive - 4.5 km

Getting around

  • Puebla Intl. Airport (PBC) - 44 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

  • ‪Profética - Casa de la Lectura - ‬3 min walk
  • ‪Antojitos Tomy - ‬2 min walk
  • ‪Fonda Margarita VIP - ‬1 min walk
  • ‪Fonda de Santa Clara - ‬3 min walk
  • ‪Tacos Tony - ‬3 min walk

About this property

Hotel Diana

When you stay at Hotel Diana, you'll be in a great location, within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free offsite parking within 328 ft
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.

Fees & policies

Optional extras

  • Laundry facilities are available for an extra charge of MXN 60.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Diana Hotel
Hotel Diana Puebla
Hotel Diana Hotel Puebla
El Capricho Hotel Boutique

Frequently asked questions

Does Hotel Diana offer free cancellation for a full refund?

Yes, Hotel Diana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Diana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Diana?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Diana?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.

What is there to do at Hotel Diana and nearby?

Hotel Diana has a spa.

Are there restaurants at or near Hotel Diana?

Yes, there's an onsite restaurant.

What's the area around Hotel Diana like?

Hotel Diana is in Puebla Historic Center, a short 5-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Hotel Diana Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bed
Booking
Restaurant

Reviews

10/10 Exceptional

I will definitely come back.
Marly, 16-night trip

10/10 Exceptional

Staycation in Puebla

Planned a staycation in Puebla, wanting to go out and enjoy the downtown for a night. Hotel Diana was the perfect choice for my evening. All of the staff were very friendly and welcoming. The check-in was quick and easy. The location is great for anyone wanting to experience the center of Puebla. It's a beautiful old historic antique building that has been remodeled to a very comfortable almost boutique-like hotel. A lot of the architecture from centuries ago is still used in the building. I would highly recommend staying at this hotel. And I will probably be staying there again myself at some point.
david, 1-night trip

10/10 Exceptional

It is in a great location in the center of Puebla
Emily R, 1-night trip

10/10 Exceptional

Clean. Attentive staff. Good location. Relatively quiet. Nice rooftop bar. Good breakfast. Comfy beds. Modern design furnishings.
Erik paul, 4-night trip

10/10 Exceptional

Amazing hotel and staff, worth it!
Veysel, 1-night trip

10/10 Exceptional

Great staff premises are clean and cozy.
Bertha, 1-night trip

8/10 Very good

It’s second or third time’s me I stay here, all staff really friendly
Hugo, 4-night trip

10/10 Exceptional

Excellent place to stay. The room was clean and the attention was amazing
Nicole, 1-night trip

8/10 Very good

Hotel is great for its price and location, staff could be a little nicer. Room doors are not too sound proof, at least on ground floor, there was noise from outside. Overall, however, it was a good stay.
Alfredo, 1-night trip

8/10 Very good

Well-maintained, charming and conveniently located to many walkable attractions and restaurants.
Donald, 1-night trip

8/10 Very good

Hotel is nice and clean, the location was very convenient and walkable. Staff was very attentive and courteous. The bathroom is a little small but not a deal breaker. Had AC problems in one of the rooms, was provided with a small fan to help some, disappointed that were not offered some kind of credit or at least a free breakfast to make up for the inconvenience.
Jose, 1-night trip

6/10 Good

Stay was ok, just no much furniture, neither a fridge. Feels the room empty
J Carlos, 3-night trip

8/10 Very good

.
Jose Eduardo, 1-night trip

8/10 Very good

.
Aaron, 2-night trip

8/10 Very good

Convenient, clean and comfortable. Everyone was really nice and we even got an upgrade to a jr. suite. The only bad thing is that the shower didn't have a door or curtain which made it uncomfortable to take a shower with water splashing all over the bathroom. We asked for more towels to hang them as "curtains" but that didn't help much.
Juan Ramon, 3-night trip

10/10 Exceptional

Clean room
Rafael, 1-night trip

10/10 Exceptional

Good
Fermin, 1-night trip

8/10 Very good

ok
BERNARDO LOPEZRAYON, 2-night trip

8/10 Very good

ok
Ernesto Javier, 1-night trip

10/10 Exceptional

Convenient location to central Puebla. Very walkable. Seemed safe at all hours. Relatively quiet. There was what I think was a kitchen exhaust fan that can be heard throughout the building. Bothersome if resting during the day but it is turned off around 10-10:30pm; starts up around 7:30am. Also in early morning there are loud banging noises…thuds…like someone moving boxes or supplies. I get up early…not a problem but thought it odd every morning. Bed was super comfortable. Adequate plugs for charging phone and other devices. Everything worked in room except one bedside lamp…burned out bulb? Wifi good but TV was spotty. Kept freezing up and I never could get my YouTube channels in English. Translated them to Spanish; I think thatʻs a fault of the system they use - TotalPlay. I gave up and watched everything on my phone. I did eat breakfast at the hotel three mornings. Food and service were generally good. Yet somehow with different Sunday crew rules changed a bit with the special and what was or wasnʻt included. Sunday service was slower...less attentive waiter. Would stay again given price and location.
John, 5-night trip

10/10 Exceptional

todo excelente!!, salvo el sistema de televisión por cable tuve que ver lo que pude liberar, eso no me gusto, sugiero que contraten una compañia mas accesible para personas de la tercera edad, no tan ciberneticas. GRACIAS
Delia Patricia, 3-night trip

8/10 Very good

Buena ubicacion. Limpio
Gloria, 1-night trip

8/10 Very good

Es una opción que debe mejorar varias cosas

En general el hotel está bien ubicado. Está limpio. El personal es amable. Te apoyan en lo que necesitas. Pero tienen áreas de mejora: El restaurante no es una buena opción para comer. La ropa blanca está muy desgastada, tanto la de la cama como todas las toallas. Las almohadas tampoco son de calidad y no permiten un adecuado descanso. En la noche refresca mucho y no hay una manta o algo para poderte cubrir. El enchufe de corriente eléctrica dentro del cuatro está escondido y es muy incómodo para poder cargar el celular. La iluminación la pueden mejorar. La amenidades son muy limitadas: una botella de shampoo y un jabón, que por cierto, deben considerar poner una jabonera de tocador porque no hay donde poner el jabón de manos.
Rocío Oliva, 4-night trip

6/10 Good

Poor cleaning So old towels No idea how to make a bed Uncomfortable pillows Complicated TV to handle Very close to historic center
Esteban, 4-night trip

2/10 Poor

No lo recomiendo

No es la primera vez que me hospedó en este hotel, pero la verdad está ocasión el trato fue terrible, la recepcionista fue muy grosera, necesitan cambiar sus toallas, nos entregaron la habitación después de la hora de check in. Lamentable que el trato haya Sido tan malo.
Rubí Esmeralda, 3-night trip