It is a great area to stay. Hotel was clean & undated. All the staff were friendly & professional. My only complaint is that the air conditioning wouldn’t cool enough.
真實旅客
1 晚家庭旅程
8/10
Red
2 晚行程
8/10
Ami
1 晚行程
8/10
Heather
1 晚家庭旅程
10/10
Service was great! Loved the ease of being right across from rupp
Sarah
2 晚行程
10/10
James
2 晚家庭旅程
8/10
Extra 50 dollars bled out of me for a "early" check in. Don't see how this is a issue,when the room was already cleaned an ready. Goodbye hilton
Joe
2 晚友伴旅程
8/10
Hotel was clean, and staff was friendly and helpful. Valet services were topnotch.
Karen
1 晚家庭旅程
8/10
Tim
1 晚家庭旅程
10/10
GREAT location for a Rupp Arena event. Contactless checkin worked like a charm. 100% will stay again
Christie
1 晚家庭旅程
10/10
Clean room, great service, easy access to parking
Nina
1 晚友伴旅程
8/10
In town for the railbird festival, perfect location.
Laurie
3 晚行程
10/10
Anita
1 晚商務旅程
8/10
Renee
6 晚行程
6/10
The overall stay was fine and Hilton eventually allowed us to move to another room. But this hotel has ongoing AC issues that need to be addressed. Many rooms do not cool properly and feel very humid. We experienced this on a prior stay in 2024 and again during this trip. (College team block of rooms). The plumbing needs work also. Our first room did not have enough pressure to fully flush the toilet. Toilet was not clogged. But the lack of pressure in the pipes created a weak flush and the shower flow stopped mid shower a few times. We asked the front desk if we could change rooms but they wanted to send maintenance up instead. But maintenance never came. So we waited another day to ask again to be moved to another room. I am generally not a complainer and we thought we could get by in the first room. But, the AC and plumbing was too much of an inconvenience. I am positive the management at Hilton knows they have an AC problem but they seem to be fine with booking these problem rooms out.
Charlotte
4 晚商務旅程
10/10
great stay for my daughters graduation from uk - perfect location!! and kudos to the cafe/bar staff that, though short-handed, worked hard for all the ppl wanting food n drinks. was the wait long? yes, but they worked hard to keep everyone content and the food was rather tasty!
真實旅客
3 晚家庭旅程
8/10
Aaron
3 晚行程
10/10
jerami
1 晚家庭旅程
10/10
Kathleen
1 晚友伴旅程
6/10
Toni
1 晚行程
8/10
The Hilton is in a great location downtown Lexington!
The hotel itself is very nice with a lot of great features and amenities.
Our room was nice however, there is no bathroom fan which was disappointing. The air conditioning also seemed not to work very well. We had it set to the lowest setting and we were still sweating like we were staying in the amazon.