Room: floor carpet soiled with what looked like red bodily fluids. Broken TV remote. Google cast service non functional.
Service: terrible. Manager informed me that as per her records room was clean - without even sending anyone to check. In addition she said she was too busy checking in other guests. I felt for her, but I really don’t understand how that was my concern - basically she was demanding that her problem become my responsibility. Totally unfit to work in the hospitality industry.
Yannis
Yannis (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
The Omni Hotel Charlotte Rocks 🎸
Our visit to Omni Hotel Charlotte was nothing less than amazing. Everyone on the staff was welcoming, rooms were clean, The Trade Bar and amenities were extremely nice, not to mention the food was great. Thank you all to the staff at the Omni Charlotte Hotel. Definitely deserving of more than 5 Stars….and looking forward to returning
Eric
Eric (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 31 日
Jessica
Jessica (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 28 日
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Valerie
Valerie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Great stay
Always top-notch service. Fun experience visiting friends in Charlotte. Perfect location to walk to ball games.
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 18 日
Terrible Stay
Bed was uncomfortable and the manager Derrick scrippes was prejudiced not willing to work us he belittled my wife and ruined our Anniversary I would never step foot in this hotel
真實旅客
3 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 17 日
There was no place to hang your towels in the bathroom except on the door. When you flushed the toilet you could hear it out in the hallway. Very loud. No microwave in the room. The bed was nice and clean but need new mattresses.
Bethel
Bethel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Janell
Janell (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Alexander
Alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Girls Weekend
Awesome stay. The only thing missing was a full length mirror. Ladies really need that 🙂