One of the bedst hotels in Colombo. Good rooms, fantastic pool, good restaurants, perfect and helpful staff.
Simply the best.
Jørn
Jørn (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月25日
Good experience
The staff were great, but I did have a couple of issues with the room. The shower leaked, and the sink drained slowly, which was a bit inconvenient.
Overall, I had a good experience, but it seems like the rooms could use a bit of maintenance and an upgrade.
Julia
Julia (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月18日
Anders
Anders (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Confusing - tasteless buffet
I had booked a room with City view - in principle this hotel don't have that.
They gave me a room higher up - with better view.
I were told at check-in that the hotel have 7 restaurant - nobody told med that the 3 were under renovation, so only 4 was available. So I have to go my self to find out that the two I had searched out both Wewe closed.
I ended up in the Buffet - huge assortment, but at best all the +20 dishes I tasted were tasteless.
Henrik
Henrik (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Second thoughts… maybe not thanks!
The hotel offers various facilities
But will need some renovation as other hotels in the ateac4/5 stars are in same price. Breakfast room is extremely crowded and smelly, too small for the size of the hotel. (Room numbers to tables) and spa allocated outside the hotel . Next time will rethink to book to a different place . Staff extremely kind .
Anastasios
Anastasios (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月15日
5 star in Colombo central
We are at the end of our private tour of Sri Lanka. We booked all accom from Australia. The most consistent service issue across all accommodation regardless of price point or star rating is the inordinately slow service! Whether drinks or food slow service is endemic across Sri Lanka and unfortunately the cinnamon grand is no different. Staff always try to be helpful however this is the first hotel experience where staff seem unhappy. Just to be clear what we are talking about is the time taken from placing orders to delivery. Younger staff seem to be unsure of their function. Even the pop up crepe and waffle station took so long between preparation and delivery that the crepes were cold by the time they delivered. The hot chocolate was excellent!
Don
Don (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Good hotel, but it is old. Too much noise from renovations. The service is excelent as is the food.