The smell in the room is very bad, the sanitation is not clean, the kitchen is very old, the swimming pool is not available, the attitude of the staff is very bad, and the overall feeling is very unhappy
Sammy
Sammy (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 6 月 8 日
Weiguang
Weiguang (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 15 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
DAVID MACEDO
DAVID MACEDO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Good Service Great Location
located near a lot of good shopping areas, quiet area, not far from the night life either direction. Excellent staff, very accommodating.
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 12 日
La comida muy rica , las habitaciones estaban muy sucias en general
Mayelin
Mayelin (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 9 日
Sumitra
Sumitra (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
María del Rosario
María del Rosario (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 24 日
Javier
Javier (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
This hotel needs an urgent renovation.
RAMON
RAMON (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Raidel
Raidel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Douglas
Douglas (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 17 日
not good
arianne
arianne (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
JOHN
JOHN (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
No HOT WATER
There wasn’t any hot water and the front office thought it was funny and said it will be fixed but, didn’t have a time frame of when it would be done. It was never fixed during my stay …
Stosh
Stosh (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 12 日
Hallway and room smelt bad like smoke or weed and no hot water
Brandie
Brandie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Chilled is an understatement
Everything was great but the pool was no where near heated. Super freezing cold.
Shirley
Shirley (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Awesome stay, very clean, great CS, pool clean. ♥️♥️♥️.
Sara
Sara (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Nestor
Nestor (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 20 日
A trip to forget. Out sourcing doesnt pay.
I have stayed various times at Marco Polo and never had a bad experience. This time around it was a real nightmere as my family and I travelled for a wedding and tecnically I almost missed it because of the bad judgement of the valet parking group.
I came to the lobby to request for my car to be brought and the response was less than welcoming as I was told that since I didnt reqiest the car via the phone it would take from 20 to 30 to get it.
I explained the situation that I need it rigjt away as I had to be at the court house to sign as a witness to the wedding. The valet service told me that it wasnt their problem and that they would get to me when it was my turn.
As a result my cousins had to ask the judge to delay the ceremony and I had to end up paying a penalty for the delay.
Also the following day I requested towels to my room and it took four calls and me having to go to the reception to pick them up.
When I got home upon looking at my bill I noticed that I was billed for 3 extra night of valet parking and local taxes.
Eduardo
Eduardo (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Nice start to our cruise vacation.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Beautiful view quality service
Always a pleasant experience, very nice front desk staff and valet workers
Kevin
Kevin (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Andrii
Andrii (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Good pet friendly hotel with pool, next to the beach and close to Aventura mall
Carolina
Carolina (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
Totally run down hotel. Bathroom was so unsanitary. Bedding was unsanitary and stained , yellow in color.
Never again