I have stayed at many four seasons and it is always a lovely experience. This is the exception. I don’t know how they even can call the four seasons. I would say it’s more of a best western type situation. When you first come onto the property, the planters are filled with garbage and dirt. The building is brick dark sad with low ceilings. Even though I booked a two bed room, the person at the front desk. Thought I should be in a one bedroom and said it was better. Upon entering the room, the ceiling in the bathroom is so low that you can touch it. And when you look up to look at the ceiling, you realize that all of the paint is peeling off. Furthermore in the bathroom, the sink area is Plastic and the bathroom is tiny with no bathtub. The lights next to the bed didn’t work at all. And the air-conditioning was either freezing or humid. There is no in between. The windows were so dirty that if you touch them with your finger, your finger would turn black. There are no fresh flowers. The shampoos were kind of haphazardly put away. And it’s just a miserable uninspired crappy hotel room. They should be ashamed that they’re calling it a four seasons. Housekeeping makes the bed in a haphazard way. There is no attention to detail.And the service is the same. When I went downstairs just to buy a Coke. They simply handed me a can of Coke. I then asked for a glass of ice. They handed me a plastic cup with a little bit of ice in it. Simple things like they had a coffee machine downstai
Lillian
Lillian (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Everithing was good
LUIS
LUIS (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Cesar
Cesar (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 2 日
Jason
Jason (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Beth
Beth (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Not like other Four Seasons we have stayed at. Hotel was nice but in the financial district so pretty dead and not much around that is walkable.
Pool vibe was dead. No servers for a few days of our trip and no music playing or anything like that.
Sara
Sara (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Josh
Josh (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 25 日
Brittni
Brittni (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 22 日
Mark
Mark (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Juergen
Juergen (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 29 日
Great!
Excellent! Best front desk staff ever 👍
Antonio
Antonio (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 15 日
The hotel is desperately in need of a major renovation. Service was great as usual
Peter Michael
Peter Michael (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
CARLOS
CARLOS (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 5 日
The staff was very friendly. The hotel was perfectly clean and well appointed. Exactly what you’d expect of a Four Seasons in a city. It is downtown however. It is ideal for going to events at the stadium but the area wasn’t great for walking around for other exploring.
Nicole
Nicole (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Downtown location, very good restaurant and bar in the hotel, a few restaurants close by. Staff friendly, hospitable, and genuinely interested in yourcmfort and enjoyment.