I was not put into the room. I had booked originally and had to change rooms which took a whole day and night. We also noticed the wallpaper buckling and starting to peel off the walls. At the forte restaurant, the hostesses were very young and unprofessional, laughing and giggling. It is a beautiful place, but definitely the staff could be more friendly. We were also told that there was no way that we could get to the wildlife conservation center, and they were not helpful to help us find a ride. They told us Uber could not come. However, fortunately, Uber did come and we were able to go since I already had reservations there.