No swimming pool photo for booking view, and for kids pool closed
KIT
KIT (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2015年1月3日
What kind of design?
It was a long road to your room when you had your luggage climbing up and down stairs.
Sai On Marcos
Hotels.com 真實旅客評價
8/10 很好
2014年6月11日
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2024年12月15日
Not what we expected
Check in was friendly and welcoming, except when we walked what seemed like half a mile to our room there was no WIFI code on the card. Phoned reception to get the code and report that the tv had been switched to Polish for all menus. Three hours later no one had turned up so I physically went back to reception and someone was dispatched straight away. Unfortunately she didn't speak Polish so was going to put a maintenance request in for Monday (we were staying just for Saturday night). Half an hour later between myself and my daughter and the internet on our phones translating we managed to reset the TV ourselves.
The bathroom was very cold and had no form of heating, not even the towel rail. That was a problem on Sunday morning when the shower was backing up and flooded the floor. Unfortunately the extractor fan was so ineffectual I didn't notice the flood in the steam clouds. Once I mopped the flood up it was a further hour before the mirror etc had cleared so that I could shave. As we had somewhere to be my daughter didn't have time to shower, had she wished to paddle.
The receptionist did apologise when we left but that didn't help us much. Fortunately at the local annual event we were attending we were advised of a better hotel locally for next time.
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月13日
russell
russell (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
Stay Only if You Have To
Very poor hotel:
I booked a premium room, but was given a standard room - I queried this, but was told that's all we've got. Asked for a reduced rate and was told that the manager would have to agree to this request, but he wasn't available to authorise and I have not been subsequently contacted.
Room was very tired and clearly not what I had paid for and no milk so I couldn’t even make a cup of tea or a coffee in the morning. Bathroom had layer of scum around the top of the sink, although the shower was nice with an unusual wave effect – I guess this occurred when others were showering…….
City rates for drinks in the bar, exploiting the captured audience – glad I didn’t eat there and from what I could see from the take-away bags in the corridors, it’s probably best not to dine in. To be honest breakfast was also proof of this with a poor selection and when I asked for poached eggs I thought I’d asked for the earth!
Robert
Robert (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Fab hotel
Hotel fab ,clean,friendly staff ,only down fall was the fire alarm at 1245 am because some idiot had a cigarette in the room ,bit that wasnt the hotels fault overall it was a fab stay
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Holiday Inn take Money then Overbook Rooms
Even though the room was paid for upfront the hotel had overbooked and there was no rooms available on check in.
Was sent to another HI hotel to the south of this location which was useless as the hotel had been originally chosen as a stop off on a long distance northbound journey.
Avoid Holiday Inn wherever possible
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月4日
Duncan
Duncan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月3日
Angela
Angela (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Kerry
Kerry (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
jamie
jamie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
My views
Staff very welcoming
Yet again no lift for disabled people so had to go round a dark carpark to get to my room.plug not working in the bathroom ,smell of damp down the corridors and a bucket catching water as a bad leak. Breakfast good a little egg over cooked but staff very helpful
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Great
JACK
JACK (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
Overall, great value
Only there briefly, but service was good. Room was clean and tidy, although some of the furniture and the doors are from yesteryear. My bed was great, don’t remember seeing a kettle in the room, corridors clean but smelt like cleaning materials as well. Overall, great value and I would come back!
Karl
Karl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Keith
Keith (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Lovely
Last minute booking but wow absolutely amazing will definitely stay again
gpbrtteridge
gpbrtteridge (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Amanda
Amanda (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Room very comfortable however restaurant inconsist
We were upgraded on arrival and we were staying for 3 nights so that was a bonus.
We had the Dinner B&B package so was a little disappointed to have a very limited menu offering i.e. 3 starters, 4 mains and 3 desserts but the majority of the Inclusive menu was aimed at Vegans or vegitarians.
Restaurant was also inconsistent with food preparation, first 2 nights we had a proper little side salad with the starters or mains however on the last night, it was just lettuce! Our toast for the pate was only toasted on one side and was sent back to the kitchen.
We had to wait about 15 mins for porridge or poached eggs, even though there was only about 10 people in for breakfast. Too much food cooked for the buffet breakfast for how many people in for breakfast, thus much of the sausage, bacon and black pudding was very dry.