kommen seit 2012 regelmäßig. immer wieder zufrieden. für mehr geld gibt es bessere hotels. aber in summe alles immer wieder gerne im bahia.
lage,ausstattung und sevice… für den preis jederzeit wieder
charly
charly (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月3日
charly
charly (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2020年7月19日
Average hotel , very old fashioned
simon
simon (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年7月19日
Hotel ok , a bit old fashioned
simon
simon (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2020年2月16日
They just dont care that you are a customer
Went to reception the morning of checkout and said I wished to make a complaint about my stay, and outlined the following...
- No parking available (it was fuul), even though it states on the website that there is parking and does not say anything about limited availability.
Before I even continued on with the rest, Carlos the receptionist (very rude and unpleasant man) started to defend it saying that they have parking and that it was fuul so it was not my fault - it was obvious at this stage that they dont know how to handle complaints.
Other issues:
- Bed sheets were damp (not really sure why this was)
- No hot water for showers in the morning
- No heating working in the rooms
- Light in main part of room not working
- No lights working in the corridor
They had no interest in listening to my concerns and just wanted to make excuses... it was like it was my fault - and then the classic comment came; we dont own the hotel, we just work here.
Watch out for their reply to this feedback... I bet you they will give excuses and defend it all the way.
I'd avoid this hotel if you want to have an enjoyable stay in Santa Ponsa.
Tim
Tim (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019年8月25日
Halvtaskig städning. Städade inte balkongen någon gäng!
Mycket oljud från fläktar. Fläktar o diskskrammel som studsade i balkongtaket. Nästan omöjligt att sitta på balkongen.
真實旅客
6 晚浪漫旅程
Expedia 真實旅客評價
8/10 很好
2019年6月14日
Decent location for holiday bob. Drinks expensive in hotel
Breakfast ok
My double bed turned to be single. Couldn’t be bothered asking to change
Staff fairly friendly
Pool area pretty good