Room smelled like cigars, out of three elevators only one worked. Parking lot very sketchy, elevator didn’t work in parking garage either
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 30 日
It was ok, the parking lot was not connected to the hotel. All elevators were broken except one. It was very hard for us since we needed ADA and there was no parking remotely close to the elevators. The room I got didn’t have a bench in the shower as advertised on the pictures. The pull out mattress was also like 2 in thick and very hard to lay on. The service however was nice they came when needed. It was more of the other little issues and struggles that made it difficult.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Great stay
Wonderful hotel. Great breakfast, manager’s hour, and close to Congress Bridge Bats
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 23 日
Perfect location downtown. Breakfast/coctail hour area is beautiful and the rooms are exactly to embassy suite standard. Room separate from living room area. Easy walk to river and downtown
Kim
Kim (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Very clean, great service, and loved the snacks and drinks.
Matt
Matt (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Tygen
Tygen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Hunter
Hunter (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 30 日
A nice convenient place to stay
A nice, convenient place to stay which was close to everything we wanted to do. But only 1 of the 3 elevators was working so we had long wait times for the one elevator.
Ronald
Ronald (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 29 日
Parking was $55.00. Too expensive in addition room charges. The front desk staff was rude and under staffed. The hotel was not worth the price we paid.
Teresa
Teresa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 28 日
only 1 elevator in the hotel was working, the wait time was aggravating . the elevator for the parking garage was slow as a turtle.
Philip
Philip (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 27 日
Alberto
Alberto (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 25 日
Ioram
Ioram (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Tanner
Tanner (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Eduardo Antonio
Eduardo Antonio (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Jonathan at the front desk was wonderful, every employee we came across was friendly and helpful. Only annoyance was the fact only one out of the three elevators was working..but this did not make or break the stay! The proximity and ease of access to everything makes it worth it!
Kristin
Kristin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Sergio
Sergio (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Great hotel!
We stay at this hotel each time we are in Austin.
Belinda
Belinda (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 3 日
Uri
Uri (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Justin
Justin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Suzette
Suzette (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Excelente
It was great front desk was very professional and friendly and the bartenders were great thank you
Patricia
Patricia (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Needs a retrofit!!!
The location was amazing for walking to downtown right at the foot of the Congress street bridge. Never need to use an Uber. But unfortunately this place is falling apart :( Upon our arrival, the room we were staying in had NO air conditioning!!! The atrium was 10 degrees cooler. Don the engineer went above and beyond to remedy the situation. Also, only 1 out of 3 elevators was working, and apparently that had been an issue for 2 months. We always try to stay in Embassy Suites wherever we go, but this particular location is currently in the worst shape of any we have ever stayed at. Hopefully this will be fixed before we return to Austin?
Matt
Matt (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Tygen
Tygen (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Find a different place to stay.
Honestly, this hotel cost way more than it is worth.
Outdated rooms, lobby and pool. They only had 1 working elevator while I was there and the stairs were difficult to locate.
Pool was freezing cold.
Drink choices in the bar were terrible, stunningly terrible.
Super disappointed in this hotel.