Good location in DC downtown! We enjoyed the stay but even better if the hotel can improve/invest more on the WiFi network. We needed to do biz online conference but failed to connect stably in the two days. We called the reception to ask if we can pay to upgrade the WiFi connection but being told full house and the internet speed was slow and unstable. Valet parking service was great! (We moved to another Fairfield hotel in NJ tonight the WiFi speed is perfect :)
Koon Yip
2 晚商務旅程
10/10
fabulous
Hong
3 晚友伴旅程
8/10
地點方便
真實旅客
1 晚家庭旅程
10/10
Deborah E
2 晚行程
2/10
Robert
1 晚行程
6/10
真實旅客
1 晚商務旅程
10/10
The front receptionist was awesome and helpful!
Claude
1 晚家庭旅程
8/10
Hotel was good overall. The location (Chinatown) isn’t the cleanest, but is acceptable. The breakfast area isn’t large enough to accommodate the crowd during the high season.
Ivan
5 晚行程
10/10
Loved the location. Walkable to museums. Great restaurants close by.
Rachel
3 晚家庭旅程
8/10
My experience with the check-in staff was excellent. The women at the front desk were very friendly and professional. Check-out, not so good. Phyllis needs to work on customer service skills. She was not listening when i told her i wanted to use a different card for check out. We got it resolved but she shouldn't use words with guests such as, "that's what I asked you". The rooms were too small for my taste and you could smell the poor septic system in the bathroom. Trying to cover it over with bleach was not successful. They need to address the sewage smell.
Cheryl
1 晚家庭旅程
8/10
Glen
1 晚行程
8/10
Christine
2 晚行程
6/10
Jeremy
3 晚家庭旅程
10/10
Joy
1 晚行程
10/10
Hotel was clean, coffee was hot, cold water always available and pillows were perfect. Staff was kind and friendly.
Gail-Sue
1 晚家庭旅程
10/10
Brent
3 晚家庭旅程
10/10
Great Staff. Clean, quiet hotel. Excellent location.