There was no hot water! That is pretty basic for a hotel stay.
Scott
Scott (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 16 日
First, I was assigned to a room under renovation with all the lights broken except one, lamp shades missing. So, I had to move to another room.
Second, I had to return my rental car, so I informed the hotel staff that I would need a ride back. But the hotel shuttle never arrived during the 45 minutes I was waiting at the airport, and the hotel telephone was broken as well. So I had to Uber myself to the hotel.
The staff acted as if I had bad luck and lightly apologized.
Thirdly, the bath tub isn’t draining well. Carpet felt sticky.
AyChiung
AyChiung (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 14 日
Decent if you need cheap and wear earplugs
On the positive side is the location is so close to the airport, service desk attendant was decent and the hotel and room was clean. The negative aspect is that you will hear everything going on in your adjoining room amd the hotel is a bit worn and needs a refresh/remodel.
Dennis
Dennis (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 13 日
The toilet bowl wasn't cleaned well and the sight was very gross. You could feces on the outside of the toilet bowl.
Once we noticed it, we checked out immediately. Terrible. I wish i can get a refund. 😡
Ini
Ini (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 13 日
Decent.
It's a good hotel for a night. The room was quiet which was most important. The staff kind. The toilet was not working. The hot water ran out.
Paula
Paula (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 13 日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 12 日
Warning! Nothing works!
Arrived at hotel around 9:30 pm. At check- in no one at the counter was welcoming or friendly.Got into the room and was for a handicap person. Everything was low. We are tall people! Went downstairs and wanted to grab something to eat and a worker yelled out if we wanted to purchase snacks we had to use a card so we left to get something nearby. Comfort of bed was good. NO HOT WATER!! Went down to talk to front desk after not being able to call! They said nobody had hot water!! So we washed ourselves with a hand towel with cold water also drains not working as they should!! Next blow dryer did not work!! Husband went down to exchange it for a working one and no such luck!! This was only a night stay. Would never recommend this place to anyone. Hallway had stained carpet! Need I go on. Asked for the managers phone number and will be in contact. Only one staff member was friendly at checkout and I didn’t even catch her name but was a thin and young and apologetic. She will have to take complaints from all guest which is not fair to her.
lisa
lisa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 10 日
En general es un hotel donde si lo único que quieres es descansar cumple con las expectativas más no supera nada en general la habitación se veía descuidada persianas blackout deterioradas etc
Martha B
Martha B (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 9 日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 7 日
Bad
I stayed one night and I couldn’t sleep because I was right next to the elevators which were noisy all night. Additionally, the toilet only flushed ocassionally. To top it off, I didn’t get the wake up call I requested.
Cheryll
Cheryll (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Edward
Edward (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Edward
Edward (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Great airport location.
It was a good location for DTW airport. The walls a pretty thin we have a red eye flight and our neighbors were not kind.