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Hotel Ixbalanque

2.5 star property
Hotel within easy reach of La Aurora Zoo

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Photo gallery for Hotel Ixbalanque

Terrace/patio
32-inch LED TV with cable channels, TV
32-inch LED TV with cable channels, TV
Free WiFi, bed sheets
Front of property
Escape to Hotel Ixbalanque, where comfort and convenience blend seamlessly. Enjoy continental breakfast, connect with free in-room WiFi, unwind near the TV in the lobby or explore nearby Plaza Fontabella Shopping Center. Guests rave about this hotel's attentive staff.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free breakfast
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk

Main amenities (8)

  • Free airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
  • Lockers available

Feel at home (4)

  • Television
  • Laundry facilities
  • Free self parking
  • Free toiletries
$53 nightly
The total price is $64
Sep 8 - Sep 9
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people) | Free WiFi, bed sheets

Shared Dormitory, Mixed Dorm, Non Smoking (Up to 5 people)

Highlights

LED TV
Fan
Cable channels
  • Sleeps 5
  • 4 Twin Bunk Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

Highlights

LED TV
Fan
Private bathroom
Cable channels
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Shared Dormitory, Mixed Dorm (Up to 7 people)

Shared Dormitory, Mixed Dorm (Up to 7 people) | Free WiFi, bed sheets

Shared Dormitory, Mixed Dorm (Up to 7 people)

Highlights

LED TV
Fan
2 bathrooms
Cable channels
  • Sleeps 7
  • 3 Twin Bunk Beds and 1 Twin Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Free WiFi, bed sheets

Family Room, 2 Double Beds, Non Smoking

Highlights

LED TV
Fan
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

LED TV
Fan
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room, Non Smoking, Shared Bathroom

Basic Triple Room, Non Smoking, Shared Bathroom | Free WiFi, bed sheets

Basic Triple Room, Non Smoking, Shared Bathroom

Highlights

LED TV
Fan
2 bathrooms
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Room, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Basic Room, 1 Queen Bed, Non Smoking

Highlights

LED TV
Fan
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, Non Smoking

Family Quadruple Room, Non Smoking | Free WiFi, bed sheets

Family Quadruple Room, Non Smoking

Highlights

LED TV
Fan
Private bathroom
Cable channels
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Classic Quadruple Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi, bed sheets

Aurora Express

  • Airport transfer
  • Free parking
  • Free WiFi
  • Laundry facilities
9.0 out of 10, Wonderful, 534 reviews
$45 nightly
The price is $55
Oct 6 - Oct 7
Total with taxes and fees
Aurora Express
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About the neighborhood

Map
15 Calle C 7-76 Zona 13, Colonia Aurora 1, Guatemala City, Guatemala

What's nearby

  • La Aurora Zoo - 3 min drive - 1.8 km
  • Avenida La Reforma - 4 min drive - 3.2 km
  • U.S. Embassy in Guatemala - 5 min drive - 4.3 km
  • Plaza Fontabella Shopping Center - 5 min drive - 3.9 km
  • Oakland Mall - 6 min drive - 5.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 1 min drive
  • Free airport shuttle

Restaurants

  • ‪Barreto Cafe - ‬7 min walk
  • ‪Pollo Campero - ‬7 min walk
  • ‪Airport Lounge - ‬8 min walk
  • ‪Gallo Cerveza - ‬9 min walk
  • ‪& Cafe Aeropuerto - ‬7 min walk

About this property

Hotel Ixbalanque

Located just 0.4 mi (0.6 km) from the airport, Hotel Ixbalanque offers a free shuttle (available 24 hours). Free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 10:00 AM. Also, La Aurora Zoo and U.S. Embassy in Guatemala are within a short drive.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 12 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Lockers available

Accessibility

  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Fan

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Here's the breakdown, no surprises

Optional extras

  • Credit card charges are subject to an extra charge of 12 percent

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Ixbalanque Guatemala City
Ixbalanque Guatemala City
Hotel Hotel Ixbalanque Guatemala City
Guatemala City Hotel Ixbalanque Hotel
Hotel Hotel Ixbalanque
Ixbalanque
Ixbalanque Guatemala City
Hotel Ixbalanque Hotel
Hotel Ixbalanque Guatemala City
Hotel Ixbalanque Hotel Guatemala City

Frequently asked questions

Does Hotel Ixbalanque offer free cancellation for a full refund?

Yes, Hotel Ixbalanque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Ixbalanque?

Yes, pets stay free.

Is parking offered on site at Hotel Ixbalanque?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Ixbalanque?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Ixbalanque?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Ixbalanque and nearby?

Recommended spots to visit include La Aurora Zoo (1.1 mi) and Avenida La Reforma (1.7 mi), along with Plaza Fontabella Shopping Center (2.3 mi) and U.S. Embassy in Guatemala (2.6 mi).

What's the area around Hotel Ixbalanque like?

Hotel Ixbalanque is in Zona 13, a short 1-minute drive from La Aurora Intl. Airport (GUA) and 18 minutes' walk from National Museum of Archaeology and Ethnology.

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Hotel Ixbalanque Reviews

Reviews

6.8

Good

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Airport
Children
Shuttle
Bathroom
Bed

Reviews

6/10 Good

It was very convenient to the airport and had a great airport shuttle. It also had the size of rooms we needed. The woman at the desk, Gloria I think, was so very helpful.
Sara, 1-night trip

10/10 Exceptional

Friendly staff. Cozy and close to airport
1-night trip

10/10 Exceptional

Excelente
William, 1-night trip

8/10 Very good

Great for the price

Fantastic the staff was great and friendly
Ashley Ulisis, 4-night trip

4/10 Fair

Paid for a 67Q room. Got a 30Q bed. No towel or soap for the shower “Free continental breakfast” was a piece of toast.
1-night trip

10/10 Exceptional

Excelente services
Luis, 1-night trip

4/10 Fair

I can’t believe what I spent for this third class hotel. In my opinion, they should charge no more than half the price. You can’t use your credit/debit card.
Richard, 1-night trip

10/10 Exceptional

I love my stay in this hotel. The guy at the front desk was very nice. I got to the hotel very late so I was hungry and he offer to make a pizza for me.
Franklyn, 1-night trip

10/10 Exceptional

This is not a hotel. It’s a hostal. A little pricey given the condition of the place. It’s safe and just a few blocks from the airport. The staff friendliness balanced it out the whole experience.
Maynor, 1-night trip

4/10 Fair

Friends
Elden, 1-night trip

6/10 Good

8 minute walk from airport but older & bare-bones

Very small, older room. One opening window to area under construction. It was a hot night, fan was large & noisy.
1-night trip

2/10 Poor

Room wasn't the one we had rented, super small & hot inside! (No air, no fan) Don't think I would be renting again
Claudia, 1-night trip

2/10 Poor

We were double booked. We booked three rooms with two beds. No one from the property notified either parties even they had contact information for all. We arrived nearly 10pm only to find out that they only had two rooms for our group of 7. Males shared one and females shared the other as there was no time to go look for another hotel. We had to all share one bathroom with many other families and groups. They didn’t want to gives us towels, the children with us had to share towels.
Kimberly, 1-night trip

2/10 Poor

Never responded to late check-in requests

I was unable to reach the hotel to arrange for late pickup at the airport. They didn't return voice mails, texts, or e-mails. I finally got Hotels.com, and they called them for me and the answer they got was "we're not coming to pick anyone up tonight." Then Hotels told me there was nothing they could do and refused to refund my money because as they put it, "my plans had changed." This was ridiculous I ended up staying at another hostel close by but I will not be using Hotels.com again. Don't stay at this place.
Jennette, 1-night trip

6/10 Good

Probably ripped off.

I had to use my credit card to pay as I didn't have cash. The hotel staff member (who didn't speak any english) told me that they charged fees for using your credit card. Fine, I assume there will always be a fee of 5% or so. However it was 10%, plus some other fee that I didn't understand, plus an expensive exchange rate that they charged. The amount ended up DOUBLING the cost of my stay, from $25 US to about $50. I feel like I got ripped off. Also, I needed a shuttle at 4am to catch my flight. I told him this the night before. At 4am I went to the front desk, had to wait for him to wake up, and then call an uber. Eventually leaving around 4:20, rushing through the airport to get to the gate. A little unprofessional. The room and the bed was comfortable but as others stated, you can hear everything in the hallway and can hear other guests coming in late at night. Due to this all I wouldn't stay here again.
1-night trip

2/10 Poor

This property is located nicely/ideal near airport within minutes. However the customer service is very disappointing. Staff is rude and do not coordinate/communicate well with each other (previous shifts). Breakfast included ** customer beware it consists of cornflakes, milk OR toast and jam personnel not happy to be servicing you and using profanity within feet of the dining area didn’t even bother to say you’re welcome when we (children,, wife and I) said thank you when milk, coffee and spoons arrived. Went back to cussing and hanging out with coworkers using those words not caring that there are customers within feet of them. Be advised if says it’s included shuttle to airport but you have to be very CAREFUL! You MUST ensure the previous shift left/advised the new shift that you will be needing shuttle to airport upon your leaving because they do not have an on-site shuttle driver be warned they may even charge you for the Uber ride to the airport! Staff was unprofessional and not willing to find a solution not asking proper questions to help find a solution. Very rude and unprofessional. Disappointing because there is potential in this small house turned hotel.
Silvia, 1-night trip

8/10 Very good

Pablo, 1-night trip

8/10 Very good

William, 1-night trip

10/10 Exceptional

Heather, 2-night trip

2/10 Poor

Aurore, 1-night trip

2/10 Poor

Thomas, 1-night trip

2/10 Poor

No pude entrar, cuando fui me dijeron que no habia cupo y tuve que buscar otro lugar
Christian, 1-night trip

8/10 Very good

Raquel, 1-night trip

10/10 Exceptional

gordon, 1-night trip

4/10 Fair

Tatum, 1-night trip