The girl at front desk, Hazel , was very professional and was also extremely nice and personable
terry
1 晚行程
10/10
Diana Fernanda
1 晚商務旅程
10/10
Brodie
1 晚行程
6/10
Still waiting on my deposit
Steven
2 晚商務旅程
10/10
jeffrey
2 晚行程
10/10
Michael
2 晚友伴旅程
8/10
Andrew
1 晚友伴旅程
10/10
Staff went above and beyond their duties. Landed in Phoenix around 9am, we knew check in wasn’t until 3pm I called the property explained our situation staff sent uber to pick us up and they kept breakfast going beyond regular hours for us then after eating set us up at the pool until our room was ready for us. Friendly, clean and the price was unbeatable….. thank you staff
⭐️⭐️⭐️⭐️⭐️ star service
Jason
1 晚商務旅程
2/10
Yvonne at the front desk not only hung up on my face due to her incompetence of the check out process, she was rude AF. I called back and she ignored the calls several times just to pick up and hung up on my face. I even requested the manager prior to her becoming defensive and hanging up on my face and the manager NEVER followed up.
Just rude and disrespectful behavior is all I can remember. Kid was stung during the time in the pool.
Unavoidable because the pool area is INFESTED with bees!!!! Infested yet they proceeded to act dumbfounded. How do you work at the property but don’t leave your post to tend to room request or ensure the back property door isn’t propped open that requires a key to enter?
Do not stay here. I repeat avoid here you’ll be glad you did. They are claiming to be three plus Star?
No comment on food. The room swelled like dirty laundry or molded like when the laundry is left we too long!!!
Dominique
4 晚商務旅程
10/10
wade
1 晚行程
2/10
So when we first got there we found a used press-on nail I threw it out thinking it was just something small they missed but then we went to turn on the tv and it didn’t work. Then, the power went out and when we were packing our things to leave we were going thru the drawers making sure we didn’t leave anything and found a quite large pair of short/underwear in there
Salayah
1 晚行程
10/10
Sunshine was amazing and so helpful and friendly.
Nadia
1 晚家庭旅程
10/10
The staff was excellent. Very kind and helpful. Stored food that wouldn't fit in the room's refrigerator; provided extra bags we needed; had no problem allowing us to stay an extra 1/2 hour due to illness.