4/10 一般
2025 年 5 月 19 日
Don't waste your money!
Isn't worth the cost. Room was dirty. Sheets stained. Dingy towels. Room keys didn't work right. Bathroom door was hard to open and shut because it was scraping on the floor. There's about a 2 in gap under the door to the room so you hear everything in the halls and the light shines in bright. They only had one person at front desk who had to go look to see if rooms were ready AFTER check in time. Manager was called to come in and help help because the kid working front desk had to keep leaving the desk and run around trying to find the 4 King rooms that the group of bikers in front of us reserved over a week ago. The poor kid at the front desk did the best he could and by the time the manager showed up he fiound 3 queen and 1 king room for the guys. The guys were frustrated by that time and said whatever it's fine we're not riding 3hrs back home we're tired and there's no where else to go at this point. The Manager did NOTHING to help in ANY way. He just left. All we needed was our room keys reprogrammed so we could get back in our room. The manager didn't ask if he could help any of us waiting so we had to stand there we 2-3 other couples waiting in line for at least 20min or longer. The young man at the front desk apologized to us. He was polite. It wasn't his fault they overbooked and didn't have rooms ready. He deserved better from the manager & raise for how well he handled upset bikers on his own. Will not be staying at that place again. Not impressed at all.
Audrey
Audrey (1 晚行程)
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