I stayed for 5 days and housekeeping never cleaned my room. I had to request clean towels. The free breakfast is a joke. They only had cereal, muffins and waffles. No juice as the machine was broken and they didnt offer anything else.
真實旅客
5 晚家庭旅程
2/10
La regadera no servía, estaba el cuarto sucio, el desayuno no había limpieza en las mesas ni en el lugar, no tenían cubiertos.
Isela
1 晚家庭旅程
2/10
Maria Elena
1 晚家庭旅程
6/10
They didn't do the cleaning (we asked them 3 times to clean it, and they didn't). The keys didn't work. The employees didn't know how the establishment worked. The pool was very dirty, and things were missing in the room.
María del Carmen
5 晚家庭旅程
2/10
The place was so bad it smelled when you walked in the lobby and the room was not clean as the shower didn’t work and the tub faucet was falling coming off the wall. There is more and too much to note down.
Gilbert
3 晚家庭旅程
2/10
Patricia
3 晚商務旅程
2/10
The pool was not open and it smelled so bad. Out of the rooms is not clean at all and inside the rooms everything was in place but the foor was not recently clean. The bathroom has drainage issues
真實旅客
1 晚行程
6/10
El baño no sirve ni la regadera, ni la taza, la regadera tira más agua por la llave inferior, que por la regadera y la taza tienes que bajarle cinco veces para que se baje el contenido
Luis
2 晚家庭旅程
10/10
Samay
2 晚行程
10/10
Jonathan
1 晚行程
6/10
Uno de los puntos por los que seleccioné nuevamente este Quinta fue su ubicación y que incluía el desayuno, lamentablemente los 2 días que estuvimos hospedados fuimos temprano a las 9 y 8 ya no había más que café y no había a quién preguntarle
Rogelio
2 晚家庭旅程
2/10
Pool was gross
Louis
1 晚商務旅程
6/10
Buffet’s person was excellent with what she had to work with.
Maria
3 晚行程
2/10
Isela
2 晚行程
10/10
It was amazing from start to finish. Your staff was exceptionally friendly and helped me when I had issues with the vending machines . I was really pleased with one specific staff member her name was Danielle Walton, she made the stay even more memorable, she was friendly, and made me feel welcomed. So, If I'm ever back in El Paso, I will definately be staying at your hotel.
Leslie
2 晚行程
6/10
Great check in & room was well cleaned.
Rude housekeeping staff. Came into room after yelling 3 times we were still in the room. There was a no disturb sign on the door. It was about 7/8 am. When check out is at 11am. We were still in bed and the lady went in until she saw us in bed & shut the door .. not too nice
Stephanie
2 晚家庭旅程
4/10
Georgina
1 晚行程
10/10
Irene
2 晚家庭旅程
6/10
Maria
1 晚家庭旅程
10/10
Miguel
2 晚行程
2/10
Marissa
1 晚行程
10/10
Nubia
3 晚家庭旅程
6/10
Main complaint: shower head malfunction caused most of the water to come out of the faucet and barely trickled out the shower head. Otherwise the room was clean and comfortable.
Nancy
1 晚行程
4/10
Cleanliness left a lot to be desired. Room at the toilet that has not been flushed. Countertops sticky. Credit card funds for extras held for five business days. Not acceptable