Customer service was great to resolves issues. I requested a nonsmoking room and i was placed between 2 rooms that smoked like a freight train. The bed was horrible, it felt like a box spring and the fridge didn't work.They changed my room it was better but not the king size bed for my husband and I. We got what looked liked two twin size beds. At this point my sleep time was reduced from 8hrs to 6hrs with a ok bed, the room smelled better, had a working fridge but bad pillows and small beds. I prob would stay again because management changed things up for the better. But if you have issues and the hotel is full, you may want to get the insurance.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月28日
Trey
Trey (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月15日
Rodney
Rodney (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Roxanne
Roxanne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月9日
Senat
Senat (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Rodney
Rodney (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月26日
Rodney
Rodney (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Great service
Excellent service & friendly
Saad
Saad (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
Rita
Rita (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月27日
Clean but Bad Mattress
Room was clean. The king size bed mattress was horrible.The mattress was lumpy and very uncomfortable. You could feel the springs in the mattress when you laid down.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
The only problem was the TV not working in my room. Other than that, i enjoyed my stay
Charleston
Charleston (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月23日
Great location
Julius
Julius (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月21日
Debra A
Debra A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
marcos
marcos (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Amanda
Amanda (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年12月1日
Great Stay, minimal disappointment.
Customer service is 10/10. The lobby smelled SO GOOD, and the gentleman who checked me in was very polite. The room smelled not so great but it wasn’t unbearable. The room was cleaned well despite the smell and the bed was surprisingly very comfortable. I love the layout.
The only issue is we saw one adult roach and one baby roach. That was very VERY disappointing, but I didn’t make a big deal because service was great and the room was so nicely and comfortable.
A couple times there was ghetto guests talking loud and cussing, but that’s not the hotel’s fault. Overall I’d give it an 8/10. ***Starbucks next door, adjacent to freeway but not noisy at all.
Giselle
Giselle (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Definitely would stay there again. the tff was very ni