2/10
The picture look nothing like what the hotel looks like, the walls were written on, there were roaches in the rooms, it had a bad smell. I went to the office to see what another room looked like and it was the same. The restroom was dirty, there were no towels, and again looked nothing like what I saw in the pictures online. Very sketchy. So I told the office we were not happy, I asked for my refund and they refused to give me my money back cause I booked thru Expedia. We left, went to stay elsewhere! I called Expedia and they said they could refund me but the hotel manager refused to approve my refund, which I'm not sure why IF WE DID NOT STAY THERE!!! I spoke to one of the front desk guys and he asked if I took pictures of the room lol I explained I didn't have time I just wanted to get out of that room with how nasty it was! Do not book here!!
Amanda
2 晚行程