This has been my worst hotel stay for business trips to date.
I want to start by saying, the staff is amazing, friendly, and attentive. They are great.
One of the 3 elevators works. There are lines on every floor to use the elevator.
The WiFi does not work. I tried troubleshooting with the lady at the front desk, it shows as available but has no capabilities. I had a good amount of work to do, and was unable to do any of it.
I went to the gym and used the treadmill - there was no water in the water station. Other gym users expressed frustration too.
Frankly, I want a refund or some compensation for this stay. The state of the hotel completely hindered any productivity I needed for this trip.