Inconsistent service level -
Room cleanliness not cope to other Hilton hotel s, always forgot to fill up bottled water , or tea or coffee bags , some places in the room was dusty , no care sets till requested (cotton pad , cotton buds, toothbrushes …etc)
Had a BB mouse running around in the restaurant on 18 March which made me feel very uncomfortable
Auto charged on my credit card for Euro 60 without my permission then finally it ‘s canceled till I further clarified with the staff