Resort fee not mentioned on website and it says you dont have a front desk but you do. I wanted to send some items to resort but didnt because of that message.
Jamell
Jamell (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2026 年 2 月 10 日
Kind of didn’t heat up the living room
Fernando
Fernando (5 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2026 年 2 月 9 日
Need an ice machine on premises. Water pressure in shower was difficult. We didn’t wanna leave the premises, but you had no restaurant with a sit down breakfast. That was very disappointing.
Natascha
Natascha (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 2 月 8 日
My room was very clean, staff was wonderful from the front desk, to the restaurants, etc… great experience and I would definitely stay again!
Jennifer
Jennifer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 2 月 7 日
Great
Darshan
Darshan (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2026 年 2 月 6 日
Hola buenas tardes
De parte mía lo primero
La información está mal ya que una reserva al llegar al hotel cobran un dinero adicional de FEE el cual supuestamente cubre todo dentro del hotel lo cual no es así
El Chequia de la entrega también estuvo mal ya que unos empleados dicen u hora y otros otra a la final tocó entregar a las 10 de la mañana
Erwin Eduardo
Erwin Eduardo (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2026 年 2 月 4 日
Friendly staff. The resort offers alot of amenties
CAROLYN
CAROLYN (4 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2026 年 2 月 3 日
There was an undisclosed resort fee that cost as much as the room did. Additionally the repair of the amenities made use of the resort part unavailable. Bait and switch. Rented hotel room not a villas.
Raymond
Raymond (2 晚浪漫旅程)
Travelocity 真實旅客評價
10/10 完美
2026 年 2 月 2 日
Nice place and very big
Kevin
Kevin (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2026 年 1 月 28 日
We went for water park which was closed and we were notified day of.
Yamilka
Yamilka (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2026 年 1 月 25 日
Yes
Jaleesa
Jaleesa (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2026 年 1 月 25 日
At check in I was asked to pay resort fees which was not stated anywhere on my Expedia booking. I book often and I’m aware of fees, but it was not on there. Expedia refunded me after being on hold at the desk for over one hour.
Room w 2 beds is very small and it shares a vestibule with another room that is very loud.
Rooms only get cleaned if staying 2 weeks or more. Had to drive to the closest pool to me as I was put at the furthest corner of the resort.
Had to call ti get the heat fixed. Flashing messages on the phone w no info on the phone to get the message.
I stay every month and prefer the Wyndham cypress resort over this resort. More room for same price
Michele
Michele (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2026 年 1 月 24 日
This site noted there is no front desk. There IS a front desk and that front desk charges you a resort fee I was not made aware of. When I said that I had no idea, they said they knew that it was not listed on the hotels.com website but I was still required to pay it. The rooms have walls that are paper thin, shower had little hot water and tv channel selection is minimal. Would not recommend.
Lindsay
Lindsay (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2026 年 1 月 17 日
The entire experience was on point!
Ameia
Ameia (5 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Dishes were filthy, no stove, AC didn't work almost our entire stay, and people were really loud next to us. We also had to pay resort fees and a $50 deposit.