Not enough hot water for bathing after 10 PM.
The room next door is being decorated.
Workers passed by and smoked and there was noise.
But the Hotel location is good.
Breakfast and service is good.
We spent 5 nights there and following are our comments:
1. Front desk staff (both shift ) all very nice and helpful. They speak good english.
2. Hotel location very convenient. 5 min wak to SMN station and bus station.
3. Disppointed with housekeeping staff. They didnt pay attention to the daily cleaning. Used dirty plate and cutlery didnt collect it back and left them on the desk for 3 days. Box tissue forgot to refill.
4. Breakfast time restaurant very busy but staff manage well.
world traveller
world traveller (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2017 年 11 月 20 日
A well located and well decorated hotel
The hotel is located closely to the train station. The room is well decorated and spacious. The breakfast is delicious with lots of options.
danny
danny (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Very good option in Florence
The hotel felt like a quite luxorious 4* hotel. Everything was nice but in some parts you can see that the place is getting a bit old. Very friendly staff.
Fredrik
Fredrik (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Patricia
Patricia (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
The staff was ver friendly & helpful getting our luggage to our rooms. Felt very welcome.
Mattie
Mattie (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 20 日
Keri
Keri (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Traditional hotel in good location
The hotel is in a good location, very near the railway station and an easy walk into the central tourist area. It's a traditional, well appointed hotel with very efficient and friendly staff. Some people might consider it old fashioned, but in a good way! Breakfast was good too.
Guy
Guy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Feloza
Feloza (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Very good!
Staff were super helpful, especially as our travel plans changed at short notice.
Francis
Francis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Catherine
Catherine (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Top of the line hotel in Florence.
Excellent hotel and beat our expectations. The staff was amazing! The breakfast was high quality. The hotel is just 5 mins walk from the station. The room was excellent. Hotel is just minutes away from all the Florence places to see or to visit Pisa. Made our Florence trip memorable.
Rajivkumar
Rajivkumar (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 8 日
First time in Florence!
Staff were very friendly and helpful. Hotel was lovely, high ceilings, heavy patterned curtains and carpeted, traditional style with dark wood. Quiet. Had patio area with ample seating. Location was ideal for main train station and tram to and from the airport (€1.70 each way about 20 mins) and walking distance to main attractions. Entering street from McDonalds corner can be busy and lots of people loitering but was never approached or harassed. Recommend entering from top of street (KFC) corner as much quieter. Hotel gates locked at night after 10ish so collect room key from a secure box but we never used it. Hotel was v popular with tourists from all over the world and reception staff were helpful and busy answering all the usual holiday queries. Small bar/seating area which we used -ask reception and they will send staff for your drinks order. Breakfast buffet was the usual offerings and was the same each day!
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
TOM
TOM (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Hotellet var ret slidt og gammeldags.
Dog super central placering og venlig personale
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
A great location
JULIE
JULIE (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Nice hotel. Wifi not good. Not enough electrical outlets in room. Breakfast substantial.