Not enough hot water for bathing after 10 PM.
The room next door is being decorated.
Workers passed by and smoked and there was noise.
But the Hotel location is good.
Breakfast and service is good.
We spent 5 nights there and following are our comments:
1. Front desk staff (both shift ) all very nice and helpful. They speak good english.
2. Hotel location very convenient. 5 min wak to SMN station and bus station.
3. Disppointed with housekeeping staff. They didnt pay attention to the daily cleaning. Used dirty plate and cutlery didnt collect it back and left them on the desk for 3 days. Box tissue forgot to refill.
4. Breakfast time restaurant very busy but staff manage well.
world traveller
world traveller (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2017 年 11 月 20 日
A well located and well decorated hotel
The hotel is located closely to the train station. The room is well decorated and spacious. The breakfast is delicious with lots of options.
danny
danny (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 9 月 8 日
First time in Florence!
Staff were very friendly and helpful. Hotel was lovely, high ceilings, heavy patterned curtains and carpeted, traditional style with dark wood. Quiet. Had patio area with ample seating. Location was ideal for main train station and tram to and from the airport (€1.70 each way about 20 mins) and walking distance to main attractions. Entering street from McDonalds corner can be busy and lots of people loitering but was never approached or harassed. Recommend entering from top of street (KFC) corner as much quieter. Hotel gates locked at night after 10ish so collect room key from a secure box but we never used it. Hotel was v popular with tourists from all over the world and reception staff were helpful and busy answering all the usual holiday queries. Small bar/seating area which we used -ask reception and they will send staff for your drinks order. Breakfast buffet was the usual offerings and was the same each day!
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
TOM
TOM (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 6 日
Hotellet var ret slidt og gammeldags.
Dog super central placering og venlig personale
Annette
Annette (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
A great location
JULIE
JULIE (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Nice hotel. Wifi not good. Not enough electrical outlets in room. Breakfast substantial.
Nadine
Nadine (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Janice
Janice (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
The breakfast was very good. A lot of great choices and the quality of the food was excellent.
We really enjoyed the historical feel of the hotel with today’s amenities.
Susan
Susan (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Short stay
V good, very clean room and bathroom, quiet, 10min walk from station.
Janet
Janet (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Bernardo
Bernardo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 28 日
Fabienne
Fabienne (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 27 日
Dennis
Dennis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Raul
Raul (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Nice hotel, well located, could use some refurbish
Great Staff, the location is next to the train station which is convenient. It is also close to major landmarks. The hotel is a little bit outdated and needs some refurbishing. There was some construction work during our stay but the noise was minimum, however the view from the window was not the most glamorous (Tools and temp WC). The Wifi was not working in one of the room, I guess due to the thickness of the walls