DO NOT, I repeat DO NOT stay at this hotel.
I normally have great experiences with Hampton Inn which is why I chose this hotel on our drive back home, in fact my son and I stayed at a Hampton Inn in Toledo the night previous and it was fantastic.
The pool was closed due to "Maintenance" which was false. They just didn't have staff to take care of towels etc. The main door was never locked at night. There were paint chips on the floor in both the room and the hallway. It smelled like wet dogs everywhere.
They also charged $150 for incidentals which I thought was out of the ordinary but they also then charged me the same fee as hotels.com and if you try to call them at the front desk best of luck. So I was charged twice.
Days after I would try calling and all I would get is a busy signal so I finally just went straight to my bank and took care of it that way.
After reading their reviews through this site and google I wish I had checked before booking but it was late, we were tired and hungry.
This hotel is an absolute embarrassment to the Hilton franchise. I should have had better instincts when my son said "Dad we are the only car in the parking lot."
I wish I could give less than a one star rating on this.
I normally never complain and make the best of a given situation but I can't imagine being there with a young family.
Francis
Francis (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 12 月 14 日
Stephen
Stephen (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2023 年 11 月 20 日
Nov 17/18 Hampton Inn Elgin
Hotel was very clean and quiet. Breakfast was excellent, lots of choices.
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 11 月 18 日
John
John (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2023 年 10 月 8 日
Not the greatest stay.
I specifically booked this hotel because it had a hot tub and we were looking forward to using it after a long travel day. The entire pool area was closed, so that was very disappointing. Also, the hotel seemed a little run down and the breakfast was sub par. Not up to the normal standards of a Hampton Inn.
Catherine
Catherine (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 9 月 24 日
Ive stayed here in previous years and enjoyed my stay but the last 2 were with some concerns....last year our shower water would not get hot....had to shower in another room....this time toilet bowl and seat looked unclean....like mold had started growing....i alerted the front desk attendant and she gave me a different room....
Bruce
Bruce (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 9 月 2 日
Jose and staff were very helpful and friendly. The property had some deficits, no access to pool or computer. Parking lot maintenance was long overdue. Sign on front of building needs repair. Lose the derelict vehicles. Though not Hampton's fault, someone should cut down weeds on neighboring property to better see the Hampton sign on approach to property. Overall, though the facility fulfilled our needs. Thank you.
Dean
Dean (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2023 年 8 月 27 日
👏
Olivia G
Olivia G (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 8 月 14 日
I had an accident and tryed to cancel stay. I was told that I had a nonrefundable resrvation. I could not talk to anybody tell them I had purchased insurance.
JAMES
JAMES (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 8 月 9 日
Leman
Leman (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 8 月 7 日
This place was fine. It worked for our needs. There wasn't anything outstanding or terrible to report. Adequate
Nicole
Nicole (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023 年 8 月 6 日
This was one of the worst places ive ever stayed. The pool was not working, there were people in the courtyard being loud till almost 2 am. Our phone didn't work to call the front desk, one day the 1st floor button didn't work on the elevator so i thought i was trapped inside asked for more towels, after almost 2 hours i tracked down a maid. Just very unhappy and the staff could have cared less. Only good thing, parking was easy and it waz easy to find
Heidi
Heidi (2 晚行程)
Orbitz 真實旅客評價
8/10 很好
2023 年 8 月 6 日
Pretty out dated. Not a lot of amenities. The elevator broke and the pool was closed during our entire stay
Christina
Christina (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2023 年 8 月 6 日
The staff was friendly. Our room was ok. Bathtub took 20 mins to drain after a shower. The pool was closed, which was not good!! The reason I booked here was the indoor pool and it was close to the venue we were in town for. Continental breakfast was mediocre.
Holly
Holly (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 8 月 6 日
Very clean and the staff was friendly and welcoming
Ray
Ray (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 7 月 29 日
Everything was good. Only thing was that the pool was out of service because it was getting repairs