Nice place. Check woman was very pleasant and helpful. Checkout woman…nope.
Shelly
Shelly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stephanie
Stephanie (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 15 日
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Melanie
Melanie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Nice place
Staff very helpful and professional at check-in.
Gregory
Gregory (14 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 12 日
Victoria
Victoria (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 6 日
This was by far the worst experience.
Rebecca
Rebecca (14 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 29 日
Very Disappointing for a Residence Inn
Surprise charge for parking and for what?!? Nothing special, just a profit grab.
Paid for a queen for two of us and got a regular double bed.
Breakfast was mediocre
A dog was there long time, because the door leading to outside was terribly scratched. Other evidences of dog destruction
Very disappointing stay.
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 28 日
Staff & cleanliness=5 stars, but rooms =janky AF
The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open.
On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 21 日
Outdated property in dire need of modernization
This property hasn’t been refurbished in many many years! Hard to believe Marriott still allows their name on it. Would not go back.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Cheryl
Cheryl (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
The staff was very professional and I loved the property.
Antionette
Antionette (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 3 日
They did not clean the room daily
I was told they do it every 3days
The lady in dining room was very friendly and helpful
Roza
Roza (2 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 5 日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 18 日
Nice apartment-style rooms. Good breakfast.
Cathy
Cathy (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Had alot of space
sheletta
sheletta (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 5 日
Howard
Howard (1 晚行程)
Travelocity 真實旅客評價
8/10 很好
2025 年 2 月 4 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 1 日
Tyree
Tyree (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 27 日
STONEY
STONEY (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 17 日
Danny
Danny (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Contawe
Contawe (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 3 日
Beth
Beth (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 14 日
Spacious condo style units with full kitchen and large living area. Units have outside access and are separate from the main building where registration is located. Morning breakfast was good but seating space was limited.
Walter
Walter (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 11 月 3 日
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 30 日
Big disappointment!
WE WILL NOT STAY HERE AGAIN. Customer service was terrible! Paid $10.00 for parking.