Excellent location. We had a view of the lake and the river. Amazing stay. Resturant was five star and the bar downstairs cozy by fireplace. We parked in the garage upon arrival and walked every where. Will stay here again if ever back in Chicago.
lisa
lisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Tam
Tam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Nice view, updates needed
Lovely view and clean room. Room was next to the elevator so a bit noisy…luck of the draw, I suppose. However the bedding felt of lower quality than the last time I stayed there. And he rooms felt a little dated compared to other hotels of this quality. Overall, a nice stay in a good hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 3 日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
NaKia
NaKia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Patricia
Patricia (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Jeffery
Jeffery (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Jesus
Jesus (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Dila
Dila (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Always great!
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 29 日
Great place to stay, lots of fees undisclosed.
Everything was great except for some surprise hidden fees. Over $200 in hidden fees not disclosed up front! Some urban experience tax, parking was $87. All that for only one night.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Wonderful stay and great service!
Derek the bellman (my apologies if his name is spelled incorrectly) was THEE best!
Everyone at Swissotel was top-notch and exceeded all expectations of what a hotel should be but Derek helped in a crucial way by ensuring our luggage was handled with care.
My friend and I chose to self-park so dereck helped us unload our luggage from the car at the main entrance and placed everything carefully on the cart. He was polite, hospitable and friendly as we walked and talked all the way to our room. He then quickly and carefully unloaded our things into our room. The next day he took just as much care to load our things from our room to the cart and walked with us to the self parking area. He even pushed the cart all the way to our car and load our bags!
Sarah
Sarah (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 28 日
Benita
Benita (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
George
George (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Tania
Tania (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
The staff were helpful and kind. It is such a beautiful hotel. The views from our room were breathtaking.