8/10 很好
2025 年 9 月 8 日
4yr Anniversary
The front desk staff was great. The issues faced was that our room on the first floor was infested with ants until I asked them for bug spray, which lit up the room. Also the balcony door did not open or close properly which only my husband could do, due to my mobility. On the second day, I spilled a little juice walking to the room and after drying, the spots on the floor were mopped up the day we checked out. I appreciated the welcome bag with the water and snacks. Good thing because the vending machine was under maintenance the day we checked in, there was a fire alarm at the hotel but guess was unsure if it was a drill or mishap. No announcement and the only way to get word was to come to the desk to ask staff since they didn't evacuate. A little concern on safety and evacuation for guests. Also the beach was shut down due to bacteria in the water but reopened two days later~ after knowing that, we didn't go in the water at all. Other than all of that, we stayed there before and will come back.
Shari
Shari (3 晚行程)
Hotels.com 真實旅客評價
