The manager was super unprofessional.She was very argumentative and aggressive.She was extremely rude to the max. And told me I was mad.Room service was trash literally. We had to ask for a trash can in my room and didn’t get one until Sunday. The hotel kept having the fire alarm set off and one of the fire alarms set off in the middle of our sleep at night where we had to leave the building. The hallways smell like urine. This hotel is a negative 10. I would never in my life go back or recommend anybody to stay at this hotel. I was very disappointed and I paid 250 dollars for my daughter birthday.
DarShay
DarShay (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 20 日
Unfortunately didn’t even end up staying there. Upon checking in the lobby was extremely dirty and an unpleasant feeling. Received our room key and went to the room and the door was unlocked. Went directly back downstairs and asked for a refund and we were leaving. There was no manager on duty so still waiting to hear back from a gmail account email that the gentleman at the front desk gave us. I wouldn’t recommend adding this hotel to your list.
Amber
Amber (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 15 日
Staff wasn't professional or friendly. She tried to blame me for "going in the wrong room" when she put me in a room I didn't reserve. The original room was dirty, the hallway was disgusting and finding the original room was confusing. I had an ice bucket in my room but I have no idea where the ice machines was. Evidently wasn't one on the level I ended up staying on, and once I finally got into the correct room I wasn't going down every level to find one or ask the chick at the desk since she wasn't professional to begin with.
Kari
Kari (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 15 日
Dawn
Dawn (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 14 日
Devon
Devon (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 13 日
Run down
Betty
Betty (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 10 月 13 日
Gross! The walls in the bathroom were peeling ,calk in the shower was stain bad probably mold, bathtub had a big stain in it. Not even sure if the sheets was changed since there was dirt on the sheets. Had to park in a pitch dark parking lot to lights at all! The front desk guy said outload my room number and I was staying there alone.
I was charged way more then i was quoted.
I will never stay there again! Not worry the cheap quote!
Georgiann
Georgiann (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 12 日
First they gave us the wrong room. There was only one set of towels in the room so I asked housekeeping for another towel and washrag and they said they didnt have any to go down to front desk and ask them for one, they didnt have any either. In our 2 day stay we never got any towels. I went to use the phone and it didnt work and also there was a cigarette ash on the phone, so much for it being a smoke free room, they never gave me a new phone even though I told the front desk mine didnt work. The elevator went out for a while the 2nd day and we had to walk down and up again 4 flights of stairs. We asked for toilet paper and housekeeping said to go down and ask the front desk, they said they didnt have any then gave me a used roll of toilet paper, I then told housekeeping and they finally gave me a unused roll. I dont know why they didnt do that in the first place. My husband phone slipped down between the couch cushion and when he reached down to get it there was all kinds of crumbs and food under the cushions.