Outdated hotel, customer service was excellent. Was informed upon check in I needed to pay an assistant $25 for “hotel being close to downtown.” Side note the fridge had a lock on it in my room?!!! I completely blame myself for entire experience because I had a last minute business trip & booked everything @ 9 P.M on shoulder of highway after 8 hour drive from Chicago.
Greg
1 晚商務旅程
6/10
Check it was a breeze was there with friends to celebrate my birthday. However our bedskirt was stained, it looked like someone had urinated on it. It was brought to the attention of the front desk several times, and not taken care of until our last day. Very disaapointed as we have stayed here several times and I have recommended this hotel to my family and friends over the last several years, This is the first time I have felt not taken care of.,
Patrick
4 晚友伴旅程
8/10
lucinda
1 晚商務旅程
6/10
We booked online a king room but got a queen. Since it was prepaid and not through their website, they said they can't give us a refund.
Tracey
1 晚行程
6/10
Liza
1 晚商務旅程
8/10
Eddie
1 晚家庭旅程
8/10
Everything was great except there was no microwave in the room. There was one on the floor, by the elevators.
Tracey
1 晚行程
2/10
Christopher
1 晚行程
10/10
Andrew
1 晚行程
6/10
Annie
1 晚行程
8/10
Staff was so friendly and helpful! The location is conveniently located close enough for a quick ride to downtown but a little out of the hustle and bustle. Hotel itself is a little outdated and not the cleanest but it served it's purpose!
真實旅客
1 晚行程
8/10
Robert
2 晚行程
8/10
Matthew
1 晚行程
6/10
Portia
2 晚行程
8/10
Great place, shuttle to downtown was nice. Good places across the street, dog friendly. Negative was room service and lack of towels. I had to go to the front desk everyday to get towels.
Carolyn
3 晚友伴旅程
8/10
It was a good room for the price. No fan in the bathroom. Staff was excellent. Breakfast is mediocre but it was fresh. Security was top notch.
Brian
4 晚行程
2/10
Charles
1 晚行程
10/10
Charles
1 晚行程
10/10
The check in was super fast and the front desk lady was very friendly! Had a great view of the city as well! The shuttle service is also great...the only bad part is the service ends at 10:45pm instead of midnight like it used to be. The facility is walking distance to restaurants such Wendy's, McDonald's, Taco Bell, Arby's, and Dunkin Donuts among others. All in all it was a great stay. I do think they need to eliminate the resort fee in the pricing... this is no resort.
真實旅客
1 晚行程
6/10
The hotel shows it's age. Parking can be bad, Depending on some factor I didn't understand. The room was run down.. the carpet was fraying in places, the wallpaper in the bathroom was dirty and discolored.
I went to the bar and ordered a screwdriver. It was 24.95. . . .
There is a beautiful view of Nashville from the hotel.
Probably the best perk is the shuttle that goes to and from downtown every 30minutes or so.
Mitch
2 晚商務旅程
8/10
Omelia
4 晚行程
4/10
Katherine
1 晚行程
10/10
Was a nice hotel comfy bed . Loved that they shuttle you downtown will stay again if in Nashville
真實旅客
1 晚行程
10/10
I had a great time in Nashville even if for only one night, the staff was very nice and helpful. The shuttle was a huge convenience to get down town and back and see that area of the city.
The rooms were very nice, no fridge though in mine and the microwave was by the elevator, a little weird but not the end of the world.