Perfect for our trip, the hotel is a little tired but that didn't bother us.
Staff were pleasant and location excellent.
John
John (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 30 日
Cold room. Radiator in bathroom not working,controls broken and in terrible condition the one in the bedroom only Luke warm , valves ceased up and broken. The staircase banister was covered with plastic Christmas decorations making it impossible to use as a support, especially the elderly.
Definitely not a hotel I would recommend or should be on Hotels.com.
After many years of using you this has been far the worst experience.
Ian
Ian (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 11 月 9 日
The room looked like it was recently decorated but there is deeper things that need attention.
We were on the first floor of the stables , everytime you walked on it there was a loud creaking noise, felt sorry for the people below.
The same was on the stairs & hallway, so loud it sounded like they were in the room.
The furniture in the room is definitely in need of renewing along with the bed.
The place looks impressive on the internet but we wouldn’t stay here again.
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 26 日
PAUL
PAUL (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 15 日
Room out dated
Scott
Scott (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 30 日
antony
antony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 20 日
Recommended
Serviceinnstilt personale og fantastisk indisk mat
Hans Christian
Hans Christian (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 25 日
Adequate, staff were great. Room dated and a bit dirty and the shower was too hot to get in - be careful as the water was almost scolding hot and unable to turn it down.
Paul
Paul (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 8 月 2 日
elms
only thing we booked with breakfast on hotels.com on arrival we were told we did not have it booked and would have to pay extra if we wanted it
david
david (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 1 日
Rooms were outdated poor decorating.outdated
Gregory
Gregory (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 22 日
Jean-Pierre
Jean-Pierre (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Meals and service were great, rooms were good but the bathroom of my room was a little tired but wouldn't stop me from staying there again
Stephen
Stephen (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 28 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
T
T (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 6 日
steven
steven (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Nice old building and friendly staff
Mick
Mick (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 4 日
Worst Hotel and Dinning Experience EVER!
Booked the Elms Hotel for a business trip and it was a disaster. I’ve travelled all over the world on business and this is the worst experience and service I’ve ever had.
Booked a double room and was put in the “Stables” area which is like a container and nothing like the images. The bed was like a bag of concrete and no typical accessories where available such as hairdryer etc.
Went for breakfast one morning and it took 25 minutes to arrive from when ordered meaning I was late for work. Only one person working at the desk and seemed to do everything!
Trying to check out was a nightmare! I was in the “stables” external to the main hotel entrance so trying to gain access for breakfast (which was already booked similar to the shambles the previous day) the door was locked with buzzer not working. I knocked on the door and windows for 10 minutes with no answer from any staff. Eventually I had to phone the hotel to let me in and hand the room key back. A very rude member of staff (who also served breakfast and checked me in) just asked me to pop the key through the letter box when I had booked breakfast! I told him to leave breakfast as I was late for work and wanted an invoice. He then swore at me telling me I had to pay for breakfast even though it was unavailable for that morning! I left furious with no invoice and no breakfast and he was following me into the car park. The most awful hotel experience and please avoid at all costs!!!
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 4 日
Glynn
Glynn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
Had a good stay
Stephen
Stephen (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 30 日
Very pleasant and helpful staff. The room we were booked into in the Stables was very dark so we asked to change rooms. I was allowed to view the next room which looked like a palace compared to the Stable room but on closer inspection realised it was very dated and needs a major update
ROBERT
ROBERT (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 29 日
It was a bit shabby but very comfortable. A hole in the bathroom plaster and wallpaper should have been rectified.I thought breakfast could have been included in the price but the bar prices were very good. An enjoyable stay.
Sarah
Sarah (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 25 日
Ruby
Ruby (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 1 日
Had a slight issue at check-in (my fault) but staff were helpful and professional and resolved. Comfortable room.