Only two problems: Towels in room didn’t have a good smell and a fresh scent. Secondly, the pool wasn’t warm enough to swim, I decided to skip swimming and hit the jacuzzi instead; even that one wasn’t hot enough. Other than that, great service and friendly staff.
MOHAMAD
MOHAMAD (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
F
F (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Best Hotel in Ottawa!
Went to celebrate my daughter’s birthday and from check in until check out, the staff went above and beyond to ensure we not only had everything we needed, but enjoyed our stay! The valet staff were lovely and efficient, the restaurant, 41, staff were great and our room was absolutely beautiful with amazing views out all the windows! The front desk staff also celebrated my daughter’s birthday and made sure it was her best one yet!!! This was one of three best hotel stays we’ve had anywhere in a very long time!
Stefanie
Stefanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Balbinder
Balbinder (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Claudine
Claudine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 25 日
most unfriendly registratioin
Reception does not have a machine to read credit card I carry in my cell phone. I do not carry plastic cr card. Never had the experience of not being able to pay deposit for incidentals . They only gave me the option of paying $200.00 cash! I had to go to the bank and get the cash!
Another option was to find someone to pay with their credit card so tha I could complete my registration and get to my room!
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 23 日
Robert
Robert (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 22 日
Not what we expected.
When we arrived - check in was quick but the valet was not helpful even after asking for assistance. Booking through Hotels.com was significantly cheaper than booking directly with hotel. In room dining was okay. But our food arrive with no cutlery when we called it was quickly rectified. On day 2, we left for the (2pm) late afternoon/evening and left sign for housekeeping but no one came while we were out. Just had higher expectations. We wanted to try as usually we stay at the Chateau Laurier. For the cost - we will go there as the service was more of what you would expect at a luxury hotel!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 21 日
Easter getaway
Good breakfast, clean room and friendly staff.
MARTIN
MARTIN (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Justin
Justin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 19 日
Great spot downtown with a Lille luxury thrown in.
Great hotel in a good location to everything important in Ottawa.
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 15 日
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Mike
Mike (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Beautiful but starting to show its age
Great location and beautiful from the outside but slightly dated overall and the rooms could be better equipped given the rates.
Majd
Majd (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 13 日
Not what I was expecting
Nice location but don’t expect to much from services.
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 12 日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
April 2025
The welcome from reception staff when we arrived was excellent. Throughout our stay the staff were very friendly and helpful. The room was well prepared, clean and had a lovely view over the park
Frances
Frances (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 12 日
Mes attentes étaient visiblement trop élevées.
L'étanchéité de la porte de la chambre laissait à désirer car nous entendions tout ce qui se disait dans le corridor. Pour le reste du séjour, faut prévoir nos achats car la quasitotalité des commerces ferment à 9h.
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Rooms need a refresh to reflect the high prices. Location is good for the NAC but there is much nicer for cheaper to be had downtown. 20 years ago just staying here was a big thing. But unfortunately we are 2025 and access to luxury is not the same as before. Ottawa is not that luxury as it once was.