Upgraded to a room with view of new year firework
A standard 5-star hotel
真實旅客
1 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019 年 12 月 31 日
A good experience in this hotel
There is a welcome gift for my daughter and all the staff are very friendly. Overall the room is big and clean, and all the kitchen facility are very clean. We love this hotel.
Chi Yat Tony
Chi Yat Tony (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 3 月 5 日
真實旅客
7 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 1 月 1 日
真實旅客
7 晚行程
Expedia 真實旅客評價
10/10 完美
2018 年 6 月 2 日
It worths the price
The hotel located at CBD but it needs a little bit climbing up to the hill from Queens Street.
Reception staff are very helpful and polite.
The room is clean. I enjoyed the view every morning.
It is strange that the room service collected the used bath rug on the second day but do not replace another one for me.
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2017 年 8 月 5 日
Very steep road before getting back
1. Very steep road
2. The lighting is too dim
3. The bathroom deco is very old, water would spill everywhere after showing. Dust can be seen at the ventilation system
Ho
Ho (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Repeat guest , same issue
Great hotel. I am regularly happy with 99% of my stay. Continued disappointment in the breakfast chef who continues to not follow instructions even when asked in front of me by the serving staff. Thankfully I am not allergic.
David J
David J (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 6 日
Great staff, room was nice.
Haydn
Haydn (5 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 4 日
Hotel has gone downhill due to management
This hotel is no longer 5 star. It has gone downhill in all aspects, it's clear to me that this is poor management and not the general day to day employees. Breakfast service has almost no variety and it seems management have cut costs everywhere. Rooms becoming outdated, wifi is trash you need to download their special app. Overall the hotel is way overpriced for what it is.
Phil
Phil (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Greg
Greg (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 23 日
Louison
Louison (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 20 日
Greg
Greg (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 11 日
Sascha
Sascha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 7 日
Andrea
Andrea (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Regular guest experience
Great location. Excellent pool area & gym, sauna, steam room. Friendly check in staff who helped me with some challenges. Comfortable bed, quiet rooms. Great on site bar.
My only recurring concern at this property is the breakfast area, it seems overwhelmed & understaffed at busy times which simply seem to be unavoidable at any times recently. Also the chef does his own thing regardless of my order.
David J
David J (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 5 日
The hotel itself is beautiful and clean. Service is excellent. The only work is the food - ordered a “pork belly mac & cheese” for kids at $17 a pop and it was ham. Other items we had were quite average for standard prices. We were there for my daughter to have an operation up the road so spent majority of the time at the hotel. The pool area is fantastic and kept my son entertained for hours. This is our third stay and we will be back.
Monique
Monique (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Lovely hotel spacious room. Good buffet breakfast with lots of options. Large pool with lane for swimming.
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Eccellenti staff, all very kind. in particular Lucy at the bar. Room and bed very comfortable.