The continental breakfast was just awful. No working juice machines or hot coffee.
The bathroom floors in our room were filthy. Not a very good experience at all
Kelly
Kelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 11 日
Ryan
Ryan (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 4 日
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 24 日
They are in the middle of a remodel but our stay was still enjoyable and we were not interrupted by any noise. Our room was clean, the bed was comfortable and the staff was polite.
Brittany
Brittany (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Raul
Raul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 8 日
The convenience of shopping.
Sherri
Sherri (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 31 日
The day was OK, but when I go to leave, they kept my deposit for me smoking in the room because there is a light on the windowsill that wasn’t even mine and was very rude about how they were telling me that I was not getting my deposit.
Logan
Logan (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 28 日
Terrible .awful. nasty
Norman
Norman (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
Very friendly and helpful
Claude
Claude (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 22 日
Do better
First I literally had to argue with the clerk over my service dog, who is in the federal registry...he is not a pet or esa...yet he was certain he was goin to charge me. THEN he gave me keys to an already occupied room. Then he put me way up on the 3rd floor which is fine as my service dog is well house broken and would never make a mess
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 22 日
Todo fue que agendara otro dia mas en mi estancia. Y me obligaron a salir del cuato y regresar a la 3 pm para volver hacer el check in de nuevo con tuevo deposito y todo. Fue de lo mas malo de todo.
Raul
Raul (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 4 日
It great
David
David (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 31 日
Nettaea
Nettaea (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 21 日
Death spiral, needs investment
Trash on the floor of our room upon check in. Some old cream in the fridge on the shelves. The whole place seems like they got about 50% through a renovation and then stopped.
I wasn't looking for much, especially for the good price, but when there's trash on the floor and grime in every corner of the room, no can do.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 17 日
I would refuse to stay at this place alone, absolutely not safe, smells horrible, just gross and murdery all around.
Kelsey
Kelsey (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 14 日
Whitney
Whitney (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 14 日
Louder Than Life 2024
This was a solo stay for me. Went to Louder than Life festival in Louisville, Ky. Loved it had a great time. And this hotel was quite simple but very perfect and perfectly set up for my stay! And its management was very accommodating!
William
William (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 10 月 6 日
No ice machine. My son fell in the shower and they didn’t have first aid kit. No wi-fi
Annie
Annie (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 10 月 2 日
When I booked this hotel in February 2024 for my stay in September 2024, I called and inquired about the status of their "remodel". I was told everything, including the pool would be finished. The hotel was not remodeled, the rooms look nothing like the photos. The floor in our room was so dirty and sticky we had to have shoes on at all times. No ice makers worked, one was partially disassembled. The only vending machines by the lobby were empty or had expired product in them. The "breakfast area" was filled with boxes that were dusty and had obviously been there a long time. The lobby was bare and unwelcoming. The water completely stopped working while I was in the shower the first morning there. When I called the desk employees claimed it was a main water line shut down and had no ETA on when it would be back. Yet no notice was given and the water was back on later that morning. There was what looked to be people living in their cars in the parking lot. The outer doors were propped open even after dark. Leaving the building unsecured. The condition and experience here is what I would expect of a facility charging half of what I paid. I'm extremely disappointed in my stay, the facility for misleading visitors, and Expedia for having them listed through their website.
Crystal
Crystal (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 10 月 1 日
Looks like very partially renewed. The room window was closed and a smell was killing obviously of covroline. Highway is under window.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 29 日
Wonderful experience, have been here 2 years in a row for louder than life festival. It is close to many places ( food , bars , the festival grounds) my lone complaint would be the pool was not in service. Still planning to return next year.