When my wife and arrived at Double tree by Hilton. Our room wall very clean and the roses for my wife were in our room before we checked in as I requested and I really appreciated that. We were given 2 bottles of waters and cookies at the front desk and also Chris, Front Office Manager had also personally left his business
card, 2 additional bottles of waters and took the vase of Roses up to our room himself.
Raynell
Raynell (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 18 日
Seth
Seth (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Booked because you had restaurant but had to eat in bar for dinner restaurant was only open to seat in the morning. Not that big of deal. Give 4 stars thank you
jerry
jerry (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 28 日
Disappointing Doubletree - way below average
The hotel was run down and in rough shape. No AC in the elevator and it was very hot/humid in the hallways and elevator. There was mold on the ceilings of the tenth floor, the bathroom smelled like urine, there was rust in the shower, old/outdated tvs and AC - AC stopped working at 4am and had to change rooms where we had a very noisy window unit.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Great customer service example
I gave a good rating due to the front desk personnel (Emily) exceptional customer service. Upon arrival the handicap amenities that were requested was not honored and after several attempts to correct the situation. It seemed like an endless battle, but the hotel redeemed itself and demonstrated great customer service.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 19 日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Good
Staff were excellent. Not a lot of dining options close by.
Tony
Tony (2 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 16 日
Just ok.
The two reasons we wanted to stay, breakfast and a pool. The breakfast was 17 a person and the pool was closed.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 15 日
Jing Hau
Jing Hau (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
St. Louis
Wonderful
Azad
Azad (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 6 日
Katheryne
Katheryne (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Myron
Myron (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 6 日
Odell
Odell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 5 日
Larry
Larry (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Odell
Odell (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
Corey
Corey (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
Better of at any other hotel down the street
Checked in hotel had my paperwork wrong for credit card form for incidentals
asked for late check out and a hotel worker just walked into my room while i was completely naked geting out of the shower
Satoshi
Satoshi (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
david
david (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Andrea
Andrea (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 16 日
tina
tina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
We had an amazing stay last night. My husband and I were here for a concert and it was so easy to check in, the room was great and clean, fully stocked, and the bed is sooooo comfy!!! The staff are very nice and we got checked in and out in a timely manner.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Nicole
Nicole (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 6 日
It was ok
JULIE
JULIE (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 5 日
The hotel is a bit dated. The air conditioner is an older unit in the room and very loud. It would stop and start in the night waking me up. Also the lights in the halls and near the elevator are not very bright - it is very dim- not very safe!