The location is convenient, many good restaurants around here
Zhijiang
Zhijiang (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 26 日
good
KUN
KUN (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 14 日
Yuan
Yuan (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 5 月 24 日
not saft
Nan
Nan (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 9 月 7 日
Christian
Christian (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 5 日
Jason J
Jason J (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 5 日
Bernhard
Bernhard (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 4 日
Matthew
Matthew (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Everything was perfect and I love the place.
Sandra
Sandra (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Great stay !
Was amazing atmosphere! Close to get around . Staff were friendly and helpful!
Melissa
Melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Kristin
Kristin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Richard
Richard (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Disappointing Stay
My sisters and I booked this trip to celebrate our (4) 13 year olds birthdays together. We traveled from 4 different states to meet. When I booked I requested adjoining rooms. I called the hotel 6 months in advance to confirm and was told it wouldn't be a problem but to call again 1 week before our stay. I then called one week before our stay and was told it wouldn't be a problem but to call the morning of our arrival. I then called the morning of our arrival and they confirmed we do have adjoining rooms.
When we arrived a few hours later we were told there are no adjoining rooms available. Had they just been honest to begin with we would have booked somewhere else. That was the whole point of the kids being together for the weekend.
As far as the rooms:
The bath tub did not drain properly so you were standing in 3" of water every time you showered. For 4 people we were given 3 towels and when we asked housekeeping for more we were told that's a front desk problem, you will have to call them. So every day for 4 days we had to call the front desk for more towels.
The phone in one of the rooms didn't work.
The hotel itself is in the perfect location for walking to shopping, food and Navy Pier.
When we were checking out there were 2 different parties at the desk complaining about their reservations not being what they were promised either.
So I advise if you need something specific, beware of booking here.
They really need to work on their reservation promises.
Lori
Lori (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 2 日
Kyrene
Kyrene (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Shawn
Shawn (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Won’t return!
Although the room was comfortable & clean, there were several things I found wanting. I received no information about the hotel amenities….. where the fitness room was; how to get to the pool, etc. In the Grand Resorts suite there were no dishes or utensils in the kitchenette & I couldn’t get the TV connected to my apps. (I even had someone from the hotel come up to help). And why in Chicago is the pool outdoors? That makes no sense! This is not a hotel I would return to.
Judy
Judy (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 1 日
Not doing again
Not soundproofed rooms. Noise all night long from street and next room.
Paul
Paul (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
“Consequences of booking third party”
My family and I stayed here between August 24-28th and we were over charged for our stay when Hotels.com gave us the deal already. I tried to explain myself to the man at the front desk but he just shrugged it off saying there’s a $400 incidental hold. After when I returned back home I noticed I was only refunded $42 CDN back and called front desk who I was directed to someone else and her voice gave off that I was over charged for my stay but said “that’s the consequences of you booking through third party so you will have to contact them and deal with it.” Poor customer service and unprofessional of Double Tree Hilton Chicago never booking with them again.