Check in at 4 can’t early so bad. Hotel was very old.
Chan
Chan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 27 日
Another great stay.
Staff and hotel were great. The parking lot/garage was being worked on with lead to some congestion.
Eric
Eric (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 21 日
Lacey
Lacey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 20 日
Meghan
Meghan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 20 日
The room was very comfortable with nice beds and clean. The breakfast area had dirty tables and only one waitress having to run and do all the tables could use more employees
Kerry
Kerry (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 19 日
The gentleman who checked me in was very rude and not vary talkative. I was in line and he decided to help to other individuals and it took forever I along with 3 others were getting frustrated because he was chatting away not having any consideration for the people waiting. He could of asked for more assistance. So when i approached the desk I began to spek and he cut me off and asked for my ID in a rude manner. I was already tired from my trip and waiting in line for over 20 minutes so I let it slide. My experience was great nice hotel I would definitely come back but hopefully to some nicer help.
Jesus Jr.
Jesus Jr. (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 18 日
Staff was friendly and check in was easy. The room itself was clean and spacious but did have an older smell to it. I specifically stayed at this hotel for the free shuttle to the airport as I had an early flight. I was told the shuttle starts at 4am and runs every 20min. However, after getting ready to get on the shuttle, the driver said he is only going to Terminal 1 today due to many pilots and flight attendants (I needed T2). So then had to download the app and request a Lyft driver. Luckily one was there within 1 minute!
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 10 月 17 日
Meh
Staff was polite and the check in/out process was smooth. No big issues, this was just not a good choice for a family vacation, would be better for a business traveler who needs a no-frills place to stay. In fact, many of their units appear to have been converted to apartments for this exact purpose. The TV didn’t allow you to rent a movie or connect a device so we couldn’t do movie night. Room was a bit run down looking. Tub and toilet were stained. Pool area also was a bit scraggly but the pool itself was huge and clean - we enjoyed that and the hot tub too. Still, I think we will pick a different hotel next time we’re in the area.
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 10 月 11 日
Disappointed
The decor is old. The walls are thin. Could hear our neighbors most of the night.
The guy next door we could hear coughing and talking.
Front desk and other staff were rude. Maid was at our door at 0900 wondering when we were leaving. Parking was very confusing due to areas being blocked off.
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Floors need updated. Elevator floors were awful. Main floors have lots of scuffs and missing or chipped tiles. Beds were very comfortable. Food in restaurant was very good. They need more staff though. Pool and hot tub were very good. I’ve stayed here many many times over the years and I see it needs some TLC just in construction and closer cleaning in bathroom floor corners…..but then I’m one who cleans nooks and cranny’s. The staff work very hard and are very pleasant but they need extra workers.
Connie
Connie (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 22 日
Weston
Weston (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 18 日
Never again
We tried hard to leave this place the first night ... parking in completely dangerous .construction ..two way traffic... almost got hit ...roach in room alive ...my feet stuck to carpet in room .. elevators only had one working ... very dated needs a whole new remodeled ..old and smelly ...
Darwish
Darwish (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 15 日
The parking was awful and there is very little green space for dog
Lynnae
Lynnae (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Greta
Greta (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 3 日
Shalonda
Shalonda (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 1 日
Adrian
Adrian (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 1 日
Disappointing
It is showing it's age. The parking garage looks ready to collapse. The elevator wouldn't stop at the correct floors. We have stayed here between 6 and 12 nights a year here but we may not stay here anymore.
Bradley
Bradley (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 26 日
Time with grandkids
Excellent time with grandkids, loved the pool
Cathy
Cathy (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 25 日
Service was excellent however condition of building, elevators, hallways, and room
Was run down and poorly maintained.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 24 日
Sadly not impressed
Seems nice upon entering. The description via the internet with the hotel and the actual visit didn’t match. They said they only did shuttle to Airport, pool was “not” heated, walls in hallway by baseboards have stuff on them. Haven’t gone to breakfast yet, but not overly excited about it. But the Mall of America was great!!
Doris
Doris (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 22 日
Jason
Jason (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Weston
Weston (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 18 日
We feel waitress at dinner was more concerned about her regular bar patrons rather than attending to customers.
Also after we were on shuttle, driver informed us he does not stop at our terminal.
We had to figure out the light rail, good thing we left early!
Website said $10 a day for park and fly, we were charged $20 per day.
Won’t stay here again.