2/10 欠佳
2025 年 9 月 6 日
Spend the extra cash to stay far away from here
The only good part about this hotel and I will say it 1st is the customer service was great. It was great because they worked with us to move to 3 different rooms. My wife and I dropped off our stuff in the room when we checked in and it was very quickly and I mean like 15 minutes quick because we were in town to see a concert so we were rushing to get to the show. After the show we got back to the hotel and within 10 minutes of getting settled I saw one of the walls that looked like it had “paint splats”. Getting a closer look out of curiosity … it was COVERED in black mold! Noticing it now as we are sitting on the bed we looked at the other walls and they had it as well, the lamp shades were covered!! It’s 1 A.m in the morning at this time so I go to the front desk to tell them I refuse to sleep on that room and that entire wing of the hotel needs to be condemned! The woman at the desk was extremely nice about this and showed care and gave me a different room on the second floor because the other was on the 1st floor and across the hotel. I went and looked inside the room before moving stuff and it didn’t have mold but half the light bulbs didn’t work and the AC wasn’t working so I said absolutely not. We get into a 3rd room and as this is happening to me there was a family of mom and dad 3 little kids also walking around to find a room that was good for them and this was the 2nd night in a row they had to change rooms !! My wife’s and i’s 3rd room was acceptable to stay in
Allison
Allison (2 晚行程)
Hotels.com 真實旅客評價
