They lost an entire teams reservation. The messed up and lost my reservation. So i had to book through Hotels.com. The whole hallway where my room is smells reall bad like Marijuana smoke. Toilet unclean. Unfriendly unhelpful service. Very disappointing.
Dale
1 晚商務旅程
8/10
pool was dirty
真實旅客
1 晚家庭旅程
8/10
Amanda
2 晚行程
10/10
Ann
1 晚家庭旅程
10/10
Front desk is so great! Gentleman with glasses.
Emily
1 晚家庭旅程
8/10
No breakfast or Donuts in the morning.
William
1 晚家庭旅程
4/10
Room was very clean. Front office man was very young and rude. Drove 5 hours to stay here with a team and told me that I didn’t have a room. Had a room booked through Expedia and my receipt but had to argue about if I had booked a room or not still. Was very less than impressed with his approach to handle this situation. Breakfast buffet at the restaurant in said hotel was okay. Most of the food was cold or very soggy. No milk or water was served.
Taylor
2 晚家庭旅程
10/10
Marcus
3 晚行程
10/10
The Guy who wears the tan winter coat kinda young was very hospitable host I wil be recommending this particular holiday inn to my entire college and family
Marcus
1 晚家庭旅程
8/10
Candace
1 晚行程
10/10
It was a great stay!very nice for Families
Teranda
1 晚家庭旅程
10/10
Clean and friendly staff. Breakfast could’ve been better not a large selection.
真實旅客
2 晚行程
8/10
Nice and clean.
William
1 晚行程
8/10
Shannon
1 晚行程
4/10
If you are looking for the bare minimum, this is your place. Pool and hot tub are small. Floor in my hotel room not the cleanest. Staff was not friendly.
Katie
1 晚行程
4/10
The parking lot was empty so we felt there weren’t many people staying there. Yet we got a second floor room outside of the pool area with a window that showed half of a brick wall and half of the pool. Pool was loud until 11 PM plus and we had a two-year-old, trying to sleep with us.
Nancy
1 晚家庭旅程
6/10
Check in guy was to much in a rush
ashley
1 晚浪漫旅程
10/10
David
1 晚行程
2/10
This hotel is being rented out by Hennepin county and being used as a homeless shelter for the next year. No one let us know that our reservation was canceled. Lucky we were able to get a room at a different Holiday Inn in Edina. They were nice enough to give us the same room rate with a 25 % discount on top of the rate.
Bradley
2 晚行程
2/10
You booked me into a hotel that was no longer a hotel, it is now transient housing. I was lucky enough to speak with someone there who told me I had a room at a different hotel. He said they called me, they did not! When I got to the other holiday inn, they didn’t find my reservation. One lady pawned me off on another lady who was more friendly and honest. She said our reservation was faxed over from first hotel and nobody did anything with it! She found us two rooms for two night and after two hours we were able to check in! I was furious with Expedia for misleading us and being deceptive.
Carol
2 晚行程
10/10
Friendly staff
Daniel
1 晚家庭旅程
10/10
Everything was clean and modern looking. There was coffee available in the lobby as well as K-cup machines in the room, stocked with 4 cups. The room was also well funished and spacious for a 1 bed.
The staff were very nice, but they did accidentally give me a room with someone already staying in it. Thankfully, we quickly sorted this out and they gave me a new room on the top floor. Oh well.
The location was nice and convenient for drivers, in not too busy of an area, but still pretty close to a lot of attractions.