Great customer service at check in. Bar didn’t have Malibu, bed was little uncomfortable and hallway smelled musty.
Jon
Jon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
Customer service desk agents were very friendly and professional. Smooth check in.
The room had an old stitch. Bed was very uncomfortable...
Themicia
Themicia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Octavius
Octavius (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 17 日
We will have our convention at another location
DIrty carpet, especially in our room Headboard had the vinyl covering flaking off. Top of toilet tank had a crack in it. The toilet paper holder was loose and would not hold the roll. The shower had some vinyl lining around the door that was flopped and needed trimming.. Check in was slow - not enough help and the staff seemed to struggle with the reservations. Last year, our convention was at Embassy Suites in Chattanooga and it was a world of difference.
Steve
Steve (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Alexxa
Alexxa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Simona
Simona (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Definitely a recommendation to stay
Had an excellent time staff was excellent no issues other than maybe a few updates but it was nothing major I would definitely recommend staying at this hotel
Ray
Ray (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Keanna
Keanna (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
Great job great service
Reginald
Reginald (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 8 日
The floors didnt look clean in the room and bath tub had stains. Didnt get the glass door shower that was pictured. Coffe maker in room was broken but was given another one later that day. Only one elevator worked and it slightly opens before it stops. The staff was awesome. The property just need to be thoroughly deep cleaned.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
Barbara
Barbara (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Beautiful people
Customer service was very good. The front desk staff were amazing!!
Sharifa
Sharifa (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 4 日
Townsend Roger Family
We visit the Hilton for a 4day Family Reunion. The check in staff was very professional, courteous and accommodating. Parking was convenient. Our room carpet had a large bad stain in the middle of the floor. The bathroom toilet tissue holder was hanging off the wall. We visit the dining room for dinner. Our waitress was very courteous. But my wife’s dinner was very salty. The Alfredo sauce was very salty and runny. My dinner was fair. It feels like a waste of money down the drain. The Saturday evening Family dinner was excellent. The servers were on point and poised in professional attire and service. They served over 150 family members in a timely manner. The food presentation was spectacular. The meal was hot and tasty.