查看所有住宿

狄蒙溫德姆華美達酒店及會議中心熱帶度假村

3.0 星級住宿

Ramada Tropics Resort & Conf Center by Wyndham Des Moines

厄本代爾的親子酒店，設有水上樂園和室內泳池

選擇日期查看價格

狄蒙溫德姆華美達酒店及會議中心熱帶度假村相片集

室內泳池
書桌、隔音、熨斗/熨衫板、免費嬰兒床
住宿內酒吧
套房, 2 張加大雙人床, 非吸煙房, 泳池景 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床
大堂

評價

5.8 分，滿分 10 分，
狄蒙溫德姆華美達酒店及會議中心熱帶度假村位置優越，15 分鐘車程即達德瑞克大學及富國銀行競技場。在健身中心運動一番後，你可到訪店內餐廳大快朵頤，又或去酒吧/酒廊小酌一杯。此住宿附設水上樂園及室內泳池，房內另有雪櫃及微波爐等便利設施。旅客都很喜歡住宿的熱心員工。

人氣設施服務

  • 酒吧
  • 可攜帶寵物
  • 泳池
  • 提供相連客房
  • 免費早餐
  • 非吸煙

主要設施服務 (12)

  • 每日清潔服務
  • 餐廳及酒吧/酒廊
  • 室內泳池
  • 水上樂園
  • 健身中心
  • 兒童泳池
  • 滑水梯
  • 池畔酒吧
  • 客房送餐服務 (部分時段)
  • 24 小時商務中心
  • 會議中心
  • 商務中心

合家歡 (6)

  • 兒童免費入住
  • 嬰兒床 (免費)
  • 兒童泳池
  • 微波爐
  • 可提供相連客房
  • 私人浴室
現價 HK$608
合共 HK$681
連稅及其他費用
5 月 18 日 - 5 月 19 日

客房選擇

可用嘅客房篩選條件
正在顯示 14 種房型 (共 14 種)

載入所有客房, 1 張特大雙人床, 非吸煙房的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

客房, 1 張特大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有客房, 1 張加大雙人床, 無障礙, 非吸煙房 (Accessible)的相片

客房設施服務

客房, 1 張加大雙人床, 無障礙, 非吸煙房 (Accessible)

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張加大雙人床

載入所有客房, 2 張加大雙人床, 非吸煙房的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

客房, 2 張加大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
私人浴室
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有豪華客房, 2 張加大雙人床, 非吸煙房的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

豪華客房, 2 張加大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
私人浴室
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有豪華客房, 1 張特大雙人床, 非吸煙房, 池畔的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

豪華客房, 1 張特大雙人床, 非吸煙房, 池畔

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有客房, 1 張特大雙人床, 非吸煙房的相片

客房, 1 張特大雙人床, 非吸煙房 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

客房, 1 張特大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
私人浴室
  • 18 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有客房, 2 張加大雙人床, 非吸煙房, 池畔的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

客房, 2 張加大雙人床, 非吸煙房, 池畔

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
私人浴室
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有套房, 多張床, 非吸煙房 (1 King Bed and 2 Queen Bed)的相片

套房, 多張床, 非吸煙房 (1 King Bed and 2 Queen Bed) | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

套房, 多張床, 非吸煙房 (1 King Bed and 2 Queen Bed)

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
獨立睡房
  • 21 平方米
  • 可容納 8 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 2 張加大雙人床

載入所有客房, 1 張加大雙人床及 1 張梳化床, 無障礙, 池畔 (Accessible)的相片

客房設施服務

客房, 1 張加大雙人床及 1 張梳化床, 無障礙, 池畔 (Accessible)

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 19 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張加大雙人床及 1 張標準雙人梳化床

載入所有套房, 2 張加大雙人床, 非吸煙房, 泳池景的相片

套房, 2 張加大雙人床, 非吸煙房, 泳池景 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

套房, 2 張加大雙人床, 非吸煙房, 泳池景

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床 - 雙人床
  • 19 平方米
  • 可容納 6 人 (按實質預訂人數入住)
  • 2 張加大雙人床

載入所有套房, 1 張特大雙人床, 非吸煙房, 池畔的相片

套房, 1 張特大雙人床, 非吸煙房, 池畔 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

套房, 1 張特大雙人床, 非吸煙房, 池畔

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床 - 雙人床
  • 23 平方米
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有豪華客房, 1 張特大雙人床, 非吸煙房的相片

豪華客房, 1 張特大雙人床, 非吸煙房 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

豪華客房, 1 張特大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 28 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有豪華套房, 1 張特大雙人床, 非吸煙房的相片

豪華套房, 1 張特大雙人床, 非吸煙房 | 書桌、隔音、熨斗/熨衫板、免費嬰兒床

豪華套房, 1 張特大雙人床, 非吸煙房

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床
  • 19 平方米
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床

載入所有豪華套房, 1 張特大雙人床及 1 張梳化床, 按摩浴缸, 池畔 (1 Bedroom)的相片

書桌、隔音、熨斗/熨衫板、免費嬰兒床

豪華套房, 1 張特大雙人床及 1 張梳化床, 按摩浴缸, 池畔 (1 Bedroom)

特色

隔音設備
空調
暖氣
可提供相連客房
免費搖籃/嬰兒床
雪櫃
高清電視
梳化床 - 雙人床
  • 19 平方米
  • 可容納 6 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

類似住宿

室內 SPA 浴池

得梅因 - 約翰斯頓石溪酒店

  • 泳池
  • 免費早餐
  • 可攜帶寵物
  • 免費車位
9.0 分 (滿分為 10 分)，卓越，1,670 則評價 篇評價
現售 HK$841
合共 HK$942
連稅及其他費用
5 月 11 日 - 5 月 12 日
得梅因 - 約翰斯頓石溪酒店
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
5000 Merle Hay Rd, Urbandale, IA, 50322

附近景點

  • 梅爾海購物中心 - 3 分鐘車程 - 2.5 公里
  • 德瑞克大學 - 9 分鐘車程 - 7.7 公里
  • 活歷史農場 - 9 分鐘車程 - 11.1 公里
  • 富國銀行競技場 - 13 分鐘車程 - 12.2 公里
  • 艾奧瓦活動中心 - 13 分鐘車程 - 12.2 公里

交通資料

  • 狄蒙國際機場 (DSM) - 30 分鐘車程；36.2 公里/22.5 英里

餐廳

  • ‪Chick-Fil-A - ‬3 分鐘車程
  • ‪McDonald's - ‬6 分鐘路程
  • ‪Casey's General Store - ‬2 分鐘車程
  • ‪Sonic Drive-In - ‬15 分鐘路程
  • ‪Buffalo Wild Wings - ‬19 分鐘路程

住宿資料

狄蒙溫德姆華美達酒店及會議中心熱帶度假村

狄蒙溫德姆華美達酒店及會議中心熱帶度假村位置優越，15 分鐘車程即達德瑞克大學及富國銀行競技場。在健身中心運動一番後，你可到訪店內餐廳大快朵頤，又或去酒吧/酒廊小酌一杯。此住宿附設水上樂園及室內泳池，房內另有雪櫃及微波爐等便利設施。旅客都很喜歡住宿的熱心員工。

語言

英語、西班牙語

住宿摘要

DONE

酒店規模

    • 166 間客房
    • 客房分佈於 2 個樓層
DONE

入住/退房

    • 登記入住開始時間：16:00；登記入住結束時間：任何時間
    • 提早登記入住 (視乎供應情況而定)
    • 最低登記入住年齡 - 21 歲
    • 退房時間為 12:00
    • 零接觸退房服務
    • 延遲退房 (視乎供應情況而定)
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 21 歲
DONE

小童

    • 17 歲或以下與父母或監護人同房並使用現有床舖的兒童可免費入住
DONE

寵物

    • 可攜帶寵物 (只限狗隻；總共最多 1 隻；每隻寵物體重上限為 14 公斤)*
    • 歡迎輔助動物
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi
LOCAL_PARKING

泊車

    • 店內免費提供自助泊車服務
    • 店內設有免費露營車/巴士/貨車車位
    • 店內設有輪椅通行的車位
DONE

其他資訊

    • 禁煙住宿

住宿設施服務

餐飲

  • 平日 6:30–9:00 供應免費歐陸早餐；週末 7:00–10:00 供應
  • 餐廳
  • 酒吧/酒廊
  • 池畔酒吧
  • 客房送餐服務 (部分時段)

親子同遊

  • 小童免費入住 (查看詳情)
  • 水上樂園
  • 兒童泳池

專心工作

  • 24 小時商務中心
  • 會議室
  • 電腦工作站
  • 會議中心 (場地廣達 10000 平方呎)

住宿服務

  • 24 小時接待處
  • 乾洗/洗衣服務
  • 婚宴服務

設施

  • 自動櫃員機/銀行服務
  • 公共區域電視
  • 健身中心
  • 室內泳池
  • 水上樂園
  • 電子遊戲室
  • 滑水梯
  • 本地文化及生態系統教育
  • 至少 80% LED 照明
  • 宴會廳

無障礙設施

  • 點字標示
  • 升降機
  • 無障礙旅遊路線
  • 無障礙泊車設施
  • 聽障人士輔助設備
  • 無障礙登記櫃台
  • 無障礙泳池
  • 無障礙健身中心
  • 無障礙商務中心
  • 無障礙餐廳
  • 電視字幕

客房設施服務

休閒娛樂

  • 37 吋平面電視
  • 精選有線頻道

居家配備

  • 空調及暖氣
  • 咖啡機/沖茶器
  • 熨斗/熨衫板

甜睡入眠

  • 隔音客房
  • 免費嬰兒床
  • 摺床/加床 (收費)
  • 提供床單

煥然一新

  • 私人浴室
  • 淋浴設備
  • 免費梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi
  • 免費本地通話

餐飲

  • 雪櫃
  • 微波爐

更多禮遇

  • 每日清潔服務
  • 可提供相連客房
  • 節能開關
  • LED 燈膽
  • 資源回收

特色

餐飲

Castaways Grill - 店內餐廳。

收費及政策

翻新與關閉

以下設施逢星期二、星期三、星期四、星期五及星期六關閉：
  • 熱水浴缸

小童及加床

  • 可提供摺床，但需額外支付每日 USD10.0

寵物

  • 輔助動物豁免收費
  • 可攜帶寵物但需額外收費 每隻寵物每晚 USD20

政策

住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求。
店內保安設備包括一氧化碳探測器、滅火筒、煙霧探測器、保安系統及急救箱，讓住客安心放心。
此住宿接受信用卡及扣帳卡等付款方式。不接受現金。
接受以下信用卡：Visa、Mastercard、Discover、Diners Club
有提供無現金交易服務。
此住宿保留權利，可於旅客抵達前收取信用卡授權預付金。
此住宿確認已遵循Count on Us (溫德姆)指引採取清潔及消毒措施。
請注意，不同國家/地區和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。

其他名稱

Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel

常見問題

我可否免費取消狄蒙溫德姆華美達酒店及會議中心熱帶度假村的預訂，並獲發全額退款？

可以。狄蒙溫德姆華美達酒店及會議中心熱帶度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村是否設有泳池？

是的，此住宿設有室內泳池及兒童泳池。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻，每隻寵物的重量上限為 14 公斤。此住宿收取每隻寵物每晚 USD20的費用。輔助動物豁免收費。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。住宿設有免費露營車/巴士/貨車車位。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村的登記入住及退房時間為何？

登記入住開始時間：16:00；登記入住結束時間：任何時間。退房時間為 12:00。住宿可提供零接觸退房服務。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村是否附設娛樂場？

否，此酒店不設娛樂場，但草原草甸賽馬場及賭場 (14 分鐘車程外) 就在附近。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村店內與附近有什麼好玩？

狄蒙溫德姆華美達酒店及會議中心熱帶度假村備有滑水梯、健身中心及電子遊戲室。

狄蒙溫德姆華美達酒店及會議中心熱帶度假村內或附近是否設有餐廳？

是的，店內設有餐廳，名為Castaways Grill。

Ramada Tropics Resort & Conf Center by Wyndham Des Moines的評價

評價

5.8

5.8/10 

整潔度

6.2/10 

職員與服務

6.2/10 

設施服務

5.4/10 

住宿狀況

5.8/10 

環保程度

評價

4/10 一般

The entire reason we book in Des moines was for the "waterpark" here. We arrived on Thursday and were notified that the water park was shut down. Kids were extremely disappointed. They were only allowed to swim in the small regular pool. Upon checkout we found out that they currently only open the water park on certain hours friday/sat /sun. This would have been nice to know ahead of time! Breakfast wasnt great. No protein options. Waffle mix wouldnt dispense. Otherwise it was just prepackaged processed foods. Kids enjoyed the arcade. Place was nicely updated and mostly clean.
1 晚家庭旅程
Hotels.com 真實旅客評價

6/10 不錯

The television would not work and the phone to the front desk wouldn't work either. We told them about the tv and they told us what to do but still wouldn't work even to come on. The phone would ring on my end and they could see I was calling but unable to connect.
Carol (1 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

Desiree (1 晚商務旅程)
Hotels.com 真實旅客評價

2/10 欠佳

1 晚行程
Hotels.com 真實旅客評價

4/10 一般

Not great

Lukewarm, dirty hot tub. Extremely cold pools that make it hard to enjoy the water. Bathroom door doesn’t latch, bathroom fan doesn’t work. They made the hot tub 18+ when highschoolers were there for a sporting event. There was no breakfast set up on Saturday so we had to leave. When we came back at 9 the breakfast area has 1 cereal option, some fruit, they were just bringing out pancake batter. The whole area was a mess. I expect better when paying almost 400 to stay the weekend.
Nicki (2 晚家庭旅程)
Hotels.com 真實旅客評價

2/10 欠佳

Makayla (1 晚家庭旅程)
Hotels.com 真實旅客評價

6/10 不錯

Jenna (1 晚行程)
Hotels.com 真實旅客評價

6/10 不錯

Overall - i would stay again

Check in, restaurant, water park was great! Staff was friendly. With the amount of kids in the hotel - it was quiet. Showers in the room...could use alot of improvemet...water spilling out of our shower, water never really got warm enough for comfort.
Sarah (2 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

2 晚家庭旅程
Hotels.com 真實旅客評價

2/10 欠佳

Terrible!

Terrible hotel, Boss’ Pizza (attached to the hotel) took over 2 hours before the manager came an asked if we received our food yet, which we had not. Manager argued with me about my order. I order Alfredo with broccoli & Alfredo pizza. He said I ordered mini corn dogs and kids Mac & Cheese. Manager made his own employees cry in front of guests, argued with employee’s in front of guests. Unprofessional, worst restaurant experience ever. Hotel left pool music on all night, which was so loud it work me up. Cops were called for some unknown reason.
2 晚家庭旅程
Hotels.com 真實旅客評價

4/10 一般

Disappointing

This place has gone down hill over the years. Took my girls during the week and only on one pool was open which was disappointing. There is a free breakfast which was granola bars and danishes from Walmart. It use to be a warm breakfast. It’s probably better on the weekends.
Nathanael (1 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Bethany (2 晚家庭旅程)
Hotels.com 真實旅客評價

6/10 不錯

The hotel had nice amenities but it was understaffed and worn out.
1 晚行程
Hotels.com 真實旅客評價

2/10 欠佳

HORRIBLE experience

Started the trip getting there later in the evening. Went to the pool and there were no towels left, asked a life guard working if someone could get more they looked at me and walked away. Phone was broken in the room so no way to call the front desk for assistance. Someone threw up in a pool and they just got it out with a net and no extra chemicals were added for sanitation. Kids were running the halls till midnight playing tag when asked about it they just got told to move to a different floor they started out on the second and third floor. Had drunk people outside my window that peeked in from 3-4 in the morning being very loud and drinking. Kept my young children awake most of the night prior to a dance competition. Tried to call the front desk from the website listed on Google and mailbox was full. The text app they used to better service never responded to any of my request or complaints. Had to walk around the hotel at 330 to get assistance removing the people outside my window. Had booked 2 nights and refused to stay the second night for the safety of my children. Felt very unsafe and will never be going back
2 晚家庭旅程
Hotels.com 真實旅客評價

2/10 欠佳

Not a fan.

When we arrived you could tell the building was dated but that is fine. We got to our room and it was so dirty, brown splatters on the wall, tape on the wall, food or something still on the bed and stains all over the bed skirt. There was also hair on the bedding and sink. We did receive a new room. This room was much better but the arm on the chair broke off as soon as someone sat in it. However, this room was much cleaner. Our key cards had to be reactivated the second day there and our toilet overflowed in the middle of the night. Also, there were people speaking outside by door D at 3 am and when i tried to call the front desk no one answered. They finally stopped talking at 4 am. The hot tub was unavailable while we were there.
Reginia (2 晚家庭旅程)
Hotels.com 真實旅客評價

4/10 一般

Things falling apart, chemicals in pool were clearly off, not hot water in the room...
William (1 晚家庭旅程)
Hotels.com 真實旅客評價

2/10 欠佳

Melsy (1 晚家庭旅程)
Hotels.com 真實旅客評價

6/10 不錯

Check in was over 2 hours. Water park was a lot of fun for kids. Free breakfast was a joke. It was all cold cereal in a bag and granola bars, and not a lot left when we got there to eat. The restaurant told us the pizza over was broken at 8pm on a Friday night I feel bc of short staffed. Rooms needs updated.
2 晚家庭旅程
Hotels.com 真實旅客評價

4/10 一般

I hope you like to wait

Check in was a long wait. There wasn’t any sheets or blankets for the pull out sofa bed. We had to wait some time to receive some There weren’t any breakfast items except a couple boxes of cereal a gallon of milk and juice! The room was comfortable and clean. We will not stay again.
Scott (1 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Kathy (2 晚行程)
Hotels.com 真實旅客評價

4/10 一般

Would rather do prep for a colonoscopy

It took over 1.5 hours to stand in line with an upset toddler to be able to check in along with about 100 other people/kids. Would STRONGLY recommend allowing early check-in when you all know hundreds of people are checkin in the same day. We saw people leave, people were being checked into already occupied rooms. It was the absolute worst experience I've EVER had in checking into a hotel. The elevator to the 2nd floor, where our room was, was out of order so we had to carry a ton of stuff up stairs after having already put in on a cart to take to the room, but cant use carts on stairs. There were ZERO towels the entire stay for swimming and even our suite didnt have enough towels to shower with for the number of people we had (2 towels for 5 people) is completely ridiculous! The lobby was basically destroyed by angry waiting children/adults and the staff left all of the mess, including beer cans, wrappers, fake mulch from center display all over the ground and staff did not clean up after the checkin nightmare was over until sometime after midnight as was my last time through lobby. The only positive thing I have to say, is that my son had an absolute blast but thats because he's 3 and doesnt have the brain capacity to notice how incredibly awful this hotel is.
Aubrey (1 晚家庭旅程)
Hotels.com 真實旅客評價

2/10 欠佳

Cesar (1 晚行程)
Hotels.com 真實旅客評價

2/10 欠佳

🙄

First, we got there and had to wait 2 hours for check in bc there was literally no staff. So we went to the bathroom and changed to go to the pool while waiting and the bathroom was so disgusting. The pool area was filthy. The hot tub was Luke warm and the jets didn't work and it smelled so bad. When we finally got a room out was eh. Clean but a weird smell. Beds were uncomfortable but the pillows were actually good. No tub in the bathroom, only a shower. Bathroom door was broken so it wouldn't open back up if you closed it all the way.
Margaret (1 晚家庭旅程)
Hotels.com 真實旅客評價

4/10 一般

Never again.

Room was fine. I dislike the shower setup with no door. Water spilled everywhere. The check in was an absolute atrocity. It took over an hour to check in and this was AFTER I completed the quick check in process. What is the point of that if it doesn't help? The two employees checking people in were courteous, but as far as appearance I couldn't believe how unprofessional they appeared. One was wearing a beanie hat and Mario Brothers sweatshirt. Really?? That's how you want customers to see your staff? Ramada has been a bust 2 times now in two different locations. Love the concept of the indoor waterpark, but way to packed and overall we will not be coming back unless customer service improves drastically. We ordered a pizza at 5:30 from their restaurant and we didn't receive it until 7:15! The incompetence and lack of leadership was jarring. The entire place needs a huge overhaul. We also didn't have towels to use from the waterpark and I didn't even bother to ask the front desk because I knew they wouldn't be able to assist us. Pool was supposed to open at 9am, we could see lifeguards and other staff scrambling, but it did not open until 9:10. How is this not ready everyday? This could not have been the first time for these employees opening up? Overall again, we are done with Ramada as a whole.
Jon (1 晚家庭旅程)
Hotels.com 真實旅客評價

4/10 一般

Check in took forever almost 2 hours. Booked a double queen and got double full? Or some really small queens but after two hr check in wasn’t worth the wait. Shower was Luke warm at best. The kids had a blast at the water park though so I guess it’s ok.
William (1 晚家庭旅程)
Hotels.com 真實旅客評價