Room didn’t have soap or toiletries in the room. Additionally, the toilet paper holder was unsecured in the wall with metal screws displayed openly in the holder. Addressed with the Front Desk personnel and was given soap and toilet paper. The holder wasn’t fixed. Later in the evening, the Wi-fi went out. After calling the Front Desk and reporting, I was told to re-boot my computer which I had done before notifying the staff. I was told that it would be addressed and it was not. Extremely disappointed than an establishment such as Best Western doesn’t maintain higher standards. If you don’t have an issue, then this will be a good place. If there is any issue, it won’t get resolved. If another choice is available, I would consider staying somewhere else.