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Hotel Maya Excelsior

3.0 star property
Guatemala City hotel with outdoor pool and indoor pool

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Photo gallery for Hotel Maya Excelsior

Swimmers can enjoy the pool surrounded by a tiled floor and walls, with a wooden panel design on the back wall and two ladders for easy entry and exit.
Step into a traditional lobby with an ornate wall, staircase, and cozy seating area.
Stunning staircase leads to an upper level, flanked by large columns and a patterned carpet.
Welcome to our hotel lobby, featuring a polished tile floor, a reception desk with a sign above, and decorative lighting fixtures.
Stroll through the serene courtyard surrounded by lush greenery and modern buildings.
Near Paseo Cayala, Hotel Maya Excelsior offers a vibrant retreat with lush gardens and delicious local cuisine. Unwind in the indoor or outdoor pool, connect to WiFi, or get moving at the gym.

Reviews

5.4 out of 10

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • 2 meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Conference space
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room, 1 Double Bed, Non Smoking

Enjoy a restful stay in this cozy room featuring a single bed with a floral-patterned quilt and two bedside tables with lamps.

Classic Single Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Multiple Beds, Non Smoking

Three single beds with wooden headboards and floral-patterned bedspreads, set against a plain white wall with artwork.

Triple Room, Multiple Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

Two single beds with floral-patterned bedspreads, a wooden headboard, and a window with a lace curtain.

Deluxe Suite, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 2 Single Beds, Non Smoking

Two single beds with floral-patterned bedspreads, a wooden headboard, and a window with a lace curtain.

Classic Double Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds, Non Smoking

Two single beds with floral-patterned bedspreads, a wooden headboard, and a window with a lace curtain.

Deluxe Double Room, 2 Double Beds, Non Smoking

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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7.6 out of 10, Good, 47 reviews
The price is HK$271
HK$331 total
includes taxes & fees
18 Aug - 19 Aug
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About the area

Map
Centro Historico, 7ª. Avenida 12 - 46, Zona 1, Guatemala City, 1

What's nearby

  • Guatemala City Hall - 15 min walk - 1.3 km
  • Estadio Nacional Mateo Flores - 16 min walk - 1.4 km
  • U.S. Embassy in Guatemala - 4 min drive - 3.6 km
  • La Aurora Zoo - 5 min drive - 4.7 km
  • Paseo Cayala - 7 min drive - 3.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 24 min drive

Restaurants

  • ‪Los Tres Tiempos - ‬4 min walk
  • ‪Café Saúl - Cine Lux - ‬4 min walk
  • ‪Taco Bell Paseo La Sexta - ‬4 min walk
  • ‪Restaurante El Diamante Tipico - ‬3 min walk
  • ‪La Cocina de la señora Pu - ‬4 min walk

About this property

Hotel Maya Excelsior

When you stay at Hotel Maya Excelsior, you'll be within a 10-minute drive of U.S. Embassy in Guatemala and La Aurora Zoo. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other features include an indoor pool, a fitness centre and a garden.

Languages

Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • The property charges 22 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (1 total)*
    • Specific rooms only, restrictions apply*

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • On-site parking is limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant

Working away

  • 2 meeting rooms
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast and lunch.
MONETIZATION_ON

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 for adults and USD 8 for children
  • Credit card charges are subject to an extra charge of 22 per cent

Pets

  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Maya Excelsior Hotel
Hotel Maya Excelsior Guatemala City
Hotel Maya Excelsior Hotel Guatemala City
HELP_OUTLINE

Frequently asked questions

Does Hotel Maya Excelsior offer free cancellation for a full refund?

Yes, Hotel Maya Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Maya Excelsior?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel Maya Excelsior?

Yes, pets are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night.

Is parking offered on site at Hotel Maya Excelsior?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Maya Excelsior?

Check-in start time: 1:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Maya Excelsior and nearby?

Hotel Maya Excelsior has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near Hotel Maya Excelsior?

Yes, there's an on-site restaurant that offers local cuisine.

What's the area around Hotel Maya Excelsior like?

Hotel Maya Excelsior is a short 8-minute walk from Central Market and 15 minutes' walk from Guatemala City Hall.

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Hotel Maya Excelsior Reviews

Reviews

5.4

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

It looked like a horror movie stage. Sorry to say this but this was the most scary hotel I have ever stayed
Monica, 1-night trip

10/10 Excellent

location of this place is very convenient, good price, people from the reception are very nice and helpfull
Elba, 2-night trip

8/10 Good

Visited by artists and president
Juan Carlos, 3-night trip

6/10 Okay

The staff was polite. Gave us a quick tour around the vicinity.
Joshua, 1-night trip

4/10 Poor

Too simple for the price, TV has only several programas, very noisy early in the morning and the whole Day, Swimmingpool was close, terrible bed, i got hurt my back. Bathroom quite ok with space and warm water
Raphael, 2-night trip

2/10 Terrible

I don’t recommend this Hotel to anyone!
Otto, 1-night trip

10/10 Excellent

The hotel is not new. But the room is clean and the staff is nice. Easy check in and out. No air conditioning but have warm water and big room.
Luis, 4-night trip

2/10 Terrible

I booked this hotel due an emergency. This is an scam, pictures are misleading and is expensive for what they offered. No hot water, dirty towels, a bathroom with roaches and an uncomfortable bed. At the reception they were unfriendly and doubtful about the booking.
B'alam, 1-night trip

6/10 Okay

Ok
Marino, 18-night trip

4/10 Poor

The property was centrally located in historic downtown Guatemala City. The shower was clogged and I had to ask for a plunger to unclog it /-: No room service and the staff were whatever
Joseph, 3-night trip

4/10 Poor

I feel no safe

People talking all night on the stairs up n down the building floors n drinking
Osvelio, 1-night trip

2/10 Terrible

No hot water
Mitzy, 2-night trip

2/10 Terrible

The property is pretty rundown. The pools are not clean. The room I was first offered smelt like dusk and properly had not been cleaned in a while. The next room I was offered I saw what looked to be a bed bug sheddings. I left and went to another location I need a refund.
Kevin, 1-night trip

4/10 Poor

I will not recommend us please. This is because the rooms are not clean when I still there for one night it sound like it was working but they were building something 3 o’clock in the morning I couldn’t sleep at all and I had to be up by 6 o’clock to go to work so when I recommended the room for the staff were horrible.
Miguel A, 12-night trip

2/10 Terrible

Is not worth the 50$
Carlos, 2-night trip

2/10 Terrible

De entrada el personal es arrogante, habían cucharachas en el escritorio de recepción y en las habitaciónes, para el precio esta demasiado. Demasiado caro para las instalaciones y servicio que se brindó. Definitivamente si tienen oportunidad de quedarse en este lugar, no lo hagan. Mal recomendados
Jorge, 1-night trip

10/10 Excellent

Me hospedaría nuevamente allī.
Alexander, 10-night trip

10/10 Excellent

Elsa, 1-night trip

4/10 Poor

Es un hotel que brinda condiciones regulares de Hospedaje, para mi regular.
Juan Pablo, 3-night trip

10/10 Excellent

Griselda, 5-night trip

4/10 Poor

Raul E, 2-night trip

10/10 Excellent

Muy bien lugar limpio y confortable
Irma, 2-night trip

2/10 Terrible

El cuarto inundado de cucarachas . El elevador no funciona .
Tania, 2-night trip

2/10 Terrible

Diego, 1-night trip

2/10 Terrible

Place was dirty staff did not help
Dwayne, 1-night trip