Was staying here to attend a concert. Valet parking said full, but figured that since we were hotel guests it would be available. Checked in- they said they were sorry, but no Valet was full and not associated with the hotel; funny because Valet asked me if I was a "Global" member- if so, then I would've had parking...Front desk receptionist was unapologetic regarding the issue and it wasn't until I texted their "how are we doing" number did they offer a credit of $50 towards their store... mind you we were only here for a concert and less than 15 hours. We then had to self park at the garage- where there was only 1 spot left- I'm not sure why the hotel says "parking" it should specify and state limited parking ...
Katie
Katie (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月4日
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年3月3日
Purchasing movies on remote accidently.
Experience was great. Except, that my family members also stayed at hotel with another reservation. However, they have a 2year old who accidentally was playing with the remote and press the purchase movie on the tv remote. The hotel should have a confirm button when purchasing a movie on the control, sense it was purchased my mistake. We would like a refund but we were told they could do anything.
Ivan
Ivan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月26日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Jeremy
Jeremy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Lara
Lara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Jessica
Jessica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Issues with valet parking bringing me the wrong car the first day. The second day it took a very long time to get my car although it was a very slow time with two or three valets working.
Mary Louise
Mary Louise (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Jorge
Jorge (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Farrokh
Farrokh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Hong Wei
Hong Wei (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Very nice hotel. First class
michael
michael (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Marcelo
Marcelo (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Excelente!!
Excelente Hotel!! Quartos limpos, mobiliários novos, com roupa de cama de qualidade. Chuveiro e ar condicionado funcionando perfeitamente. Hotel com servido de café da manhã excelente!!