Key card entry failed, wasn’t able to enter room, & had to leave property to a different hotel.
Errol
1 晚行程
4/10
Our manager was great and helpful, but we showed up to no rooms available and no key cards working. It took about an hour to troubleshoot everything before we had to go find another place to stay. The upside was that Morgan the manager did everything she could do and stayed very patient. Her calmness helped the situation stay smooth even though it was a real upset for all of us.
Jackie
1 晚家庭旅程
2/10
Bad service
javier
1 晚行程
6/10
It was not good we had to towels the whole weekend and our trash was over flowing in
Clayton
2 晚友伴旅程
10/10
Florence
1 晚行程
8/10
Harold
3 晚行程
8/10
I don't usually write reviews.. I run a company in the UK auditing customer service so it's too much like work.
The hotel is a little old and tired, but it's clean and has everything you need.
What does need mention is the breakfast. I didnt have high expectations, but the food was excellent... It was fresh, tasty and well presented. What really impressed me was the lady running the restaurant. She was welcoming, friendly, helpful and kind. We saw her wiping tables that looked perfectly clean and constantly checking the food supply was topped up from the kitchen. She spoke to all guests checking they had everything they need and was a perfect host.
Her pride in her job wasnt driven by a pay check or because "the boss" was watching, but because this was HER domain and she really cared for it.
It shows that job satisfaction can be found in any job if you do it well.
Even though she was doing a great job, if I ran Ramada I would take her out of there and put her in charge of staff training!
Christopher
2 晚行程
6/10
Had to switch roo.s at 11pm due to fleas in our room. Every time we thought we were rid of the., they were jumping all over me and my 7 yr old.
真實旅客
5 晚行程
6/10
Keisha
3 晚家庭旅程
10/10
Uri
1 晚行程
10/10
Eddie
4 晚行程
6/10
Bobie
1 晚行程
2/10
Worst experience I've ever had in my life. The motel is somewhere you should not go. There is people selling drugs prostitutes. We had people trying to open our door at nighttime i forgot my wallet on the bed and when we went to get it back, it was gone had over $1500 in cash in it, and they made a big deal about it that it was my fault. I left it, they were even trying to get physical.
Go somewhere else, do not stay there.
Alexander
2 晚行程
6/10
José Cristóvão
2 晚行程
2/10
Yong
1 晚行程
2/10
Iris
1 晚行程
2/10
Briana
3 晚家庭旅程
8/10
Kembrea
1 晚家庭旅程
10/10
Room 100 floors needs a lot of work. Also the toilet needs water repair a lot of mold.
Garland
1 晚行程
4/10
The hotel is not as updated. The rooms smell like smoke even if it's a non smoking room. However the room was clean just old smelling. Very basic Continental breakfast. Be prepared to go out for breakfast. The staff was accommodating and friendly. This hotel is for a quick stop if you need a place to sleep for the night while traveling.
Kia
2 晚行程
2/10
location was good and beds were comfortable. pool was filthy. the pool was our main reason for booking when we asked about it was told it would be cleaned but wasnt done til 3 days in. this was our reason for booking we didnt get to use it.
requested room to be serviced 2 x and was never completed. 1st day room wasnt cleaned walked to the deskfor fresh towels was told to bring towels to the desk. walked back to the room and took dirty towels to desk to trade for clean towels was told to take them back to the room and housekeeping would pick them up. received new towels at desk and one bath towel had dark blackish spot that looked like poop.when i said something immediately the clerk was bothered that i didnt want to accept that towel. the next day when we requested service and didnt receive we brought the towels to the desk and were made to take them back to the room. was told service needed to be requesyed although we saw the girl write our room number down to be cleaned. also lacking security side doors says u need a key to get in but in reality u just open the door with no key. we ended up checking out a day early because it was so bad was told we would be refunded for last night and a small discount but either have yet to be received. do not recommend stay far away there are many hotels in that area do yourself a favor book elsewhere .
gary
4 晚家庭旅程
10/10
Donna
1 晚行程
2/10
The room was extremely dirty. Was non smoking but smelled like an ash tray. Never again!