We chose this hotel for a weeklong family vacation but I will never stay at this hotel again. The front desk workers were very nice, the beds were comfortable and the pool was clean but those were the only good things about our stay. We went the first two days of our weeklong stay with no housekeeping service. I was informed that we have to request a cleaning daily when I went to the front to ask for clean towels. I put our room on the list for the following morning and still received no cleaning service. I requested again for the next day… STILL nothing. I did another request and finally got service the day before we were to check out. The floors were either dirty or leeching pigment because it made our feet black so we wore sandals inside the whole time. Our room also had gnats flying around that we could not get rid of. The elevators weren’t in service and the ice machines weren’t working either so we had to buy cold drinks and a cooler since our room was not an upgraded one with a mini fridge or microwave. Even though we paid less than $600 for the entire week I wish we would have spent extra money and stayed somewhere else. Anywhere else!
Avanti
6 晚家庭旅程
10/10
It was good
Shanita
1 晚行程
2/10
taryn
1 晚行程
10/10
Joe
1 晚行程
10/10
Karen
4 晚家庭旅程
10/10
Krystal
1 晚行程
6/10
Very strong air freshener odor in room, better than alternative, AC worked, fridge didn’t. Microwave was there, didn’t use.
The lobby had a smell to it, but didn’t need to be there much.
Shower water pressure wasn’t great.
Good otherwise.
真實旅客
3 晚行程
8/10
Marcos
1 晚友伴旅程
8/10
Eddie
1 晚行程
4/10
Beds were comfortable. Few outlets, some didn’t work. Wasn’t clean when we arrived. Front desk staff was pleasant upon checkin/ out.
Allison
3 晚家庭旅程
8/10
Fabrice
1 晚行程
4/10
The room I was given I had to take a cold shower every night tried to let the office know about it but no answer when I called.
Joshua
1 晚商務旅程
8/10
Was a good stay
Lila
2 晚家庭旅程
4/10
The lobby smelled like a sweaty unwashed armpit. The hallway had the stench of puke and the room smelled like roach.
Arturo
1 晚行程
6/10
eric
3 晚行程
2/10
I had to change room 4 times to get a clean room with hot water. They unplugged the fridge and al my food went bad, it cost me over $50. The last night the swat team showed up for shots fired. The hotel double charged me a pet fee and also two 50 security deposits. No one cared about making this right with me.
Keirston
3 晚浪漫旅程
2/10
My room and bed was infested with bed bugs, I notified the staff. They were not concerned.
I would say this was the worst stay I can ever recall.
I would like a refund.
Timothy
3 晚行程
6/10
I didn’t like the fact it wasn’t mobility accessible like I thought I was getting
Paul
6 晚行程
8/10
THIERRY
1 晚友伴旅程
2/10
We changed rooms 3 times and then finally gave up on this property and forfeited the fare we had paid for a 4 night stay. The first room smelled of cigarette smoke. The second smelled like cooked broccoli. The third had insects that looked eerily like bed bugs.