The staff was amazing there. The only thing I did not like was when we got to the room. We did see a lot of paint peeling on the ceiling. And when we got there in the room in the bathroom, there was only one shampoo one conditioner and it was booked for 2 adults So last night when we got back from the concert, we were to ask again for the conditioner and they had none.
MELISSA
MELISSA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 13 日
First room I got smelled a smoke I had to go and get it change got my second room and the fridge wasn't working I called the front desk they replaced the fridge with a new one and that wasn't working also
Kerron
Kerron (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 1 日
We were stuck for the night after cancelled flights. This hotel was recommended by another passenger but we will not stay there again. First room we were given was under construction no tub no toilet ceiling debris on the floor beds not made. Went back and was given another room but after a long day of travel the staff should have known what was usable and what was not
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Juana
Juana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Check in was easy, rooms are clean, nice and spacious, pool area is beautiful, overall. The property is Gorgeous! Front desk are very friendly & polite.
MANIKOT
MANIKOT (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 20 日
Charlie
Charlie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
My stay at the hotel was comfortable and relaxing. That was my first time staying at a hotel by myself and I will do it again. The car is very clean and I would recommend people staying there.
SHERRY
SHERRY (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 11 日
Robert
Robert (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 9 日
Old, dirty, terrible beds. A/C didn’t work -room was hot.
Worst night sleep ever.
Shuttle service & parking while flying was good but not a redeeming factor.
Nathaniel
Nathaniel (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 8 日
I was shocked at the dimness of 5th fl and hallways. i think i deserve a full refund as the conditios did not facilitate me getting a good nights rest, iron was unusable, bedroon smokey smelling,overall cleanliness unacceptable. i would like a refund.
Howard
Howard (1 晚行程)
Travelocity 真實旅客評價
8/10 很好
2025 年 6 月 6 日
Mary
Mary (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 6 日
The place needs a major upgrade.
Eyob
Eyob (1 晚家庭旅程)
Orbitz 真實旅客評價
4/10 一般
2025 年 6 月 6 日
Alnisa
Alnisa (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
The room was kind of ran down and not extremely clean. The hotel felt safe enough.
Stacey
Stacey (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 4 日
Certainly! Here's a short and professional version of your message:
---
We chose this hotel based on the advertised 24-hour airport shuttle, but despite calling multiple times, no service was provided and we had to arrange our own transport and after arrival at the hotel I realized they were ignoring the customers calls in the front desk. Upon arrival, we also found a dead snake on the ground-level roof visible from our balcony, which was unsettling. Photos are available if needed. Rest everything was fine. Thank you.
Ann
Ann (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 3 日
Front desk staff was great.
nasiru
nasiru (2 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Property was pretty clean and quite. A bit far from the venue but I would stay here again.
christal
christal (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 1 日
One lady at the front desk was super sweet and the other didnt even greet us. When we go to the diner at 8:30 they were sold out of pretty much everything and we were told to try somewhere else- the lady working was also the only one working. The rooms smelled like they were old and full of mildew and our covers had cigarette burns all over them. We had two towels in a room meant for 4 people. The floors were riddled with stains of who knows what. We needed a cheap hotel to stay at before our flight back out of Philly but there are other much nicer places for the same rates in the area. 10/10 wouldn't go back.
Kayla
Kayla (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 31 日
Staff was friendly and very helpful.
Stayed for 3 nights- no housekeeping or clean towels available. Parking very limited. Returned to the room one night and circled the parking lot for over an hour because there were not enough parking spaces. Rooms are old and outdated
Kelly
Kelly (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 29 日
We stayed for 3 nights at this property. There were things for microwavable tea, but no coffee. I have never stayed at a hotel that doesn't offer coffee in the lobby for guests. Instead you must pay $3.00 in the restaurant/bar. The restaurant/bar closes very early even on Saturday night on Memorial weekend and there is nowhere close to get a cocktail after a long day. The night we did get there before closing to order a drink, the bartender was very put out as she was closing in 20 minutes, so she made it to go as she couldn't be bothered by customers. When we left for the day, we asked for more towels (only 2 in the room) and for our bed to be made. Neither of those happened so at days end I had to go to front desk where I had to wait while she did paperwork and stated "Well, I will have to go in back when I get a minute" Poor service overall except for the lovely lady that worked in the restaurant the first night we arrived on Thursday. She was friendly, funny and very helpful with finding out about places to go in Philadelphia. She was the highlight of the entire hotel. On our last night, there was some kind of celebration going on. There was NO parking left for guests. We had to make up a spot near a fence and pray we didn't get towed. We asked the front desk about it and told her where we parked and if it would be ok. Her response was "I guess". Overall, I would not return