The front desk was polite and professional, that's where it stops. The bar/restaurant closed at 10 even though the website and door say 1 am. This was one reason we went to this hotel. We got to the room and were welcomed to stained floors, hair in the sinks, tub and bathroom floor (the short and curly kind) alongwith a dirty toilet. The bathroom sink was completely clogged. We were only there a short time and went to a concert. On the way out, I informed the front desk about the issues and they said it would be taken care of. They asked permission to go in to the room with us gone and I told them that they could. We got back and the messes were still there along with the still standing water in the sink. The bed was awful, the heater/AC unit stunk when I turned it on. The only good part was the balcony because I could escape the room for a few minutes.
I didn't know there would have been an option for photos or I would have gladly shared for everyone to see.
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Koude nachten in Philadelphia
Het bed was opgemaakt maar met enkel een laken en een dun fleecedekentje, tevens leek het erop dat de strijkservice niet aan het werk was( lakens verkreukeld) waardoor het leek dat het bed al beslapen was.
Marc
Marc (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
John
John (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
JOSEPH
JOSEPH (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Not worth the money. Consider any other options.
Positives: front desk people were very helpful, friendly, and very welcoming. That's really about it. Bed sheets looked like they were clean.
Negatives: Paid $185 for an outdated hotel that wasn't clean. Carpet was stained. Room and hallways smelled like an odd combination of mold and marijuana. Bed felt like I was sleeping on a 30 year old mattress. No real amenities aside from an overpriced snack shop near the front desk. They have a restaurant, but it's only open for six hours and doesn't open until 4. No breakfast in the lobby that I saw. Parking lot was full of trash and had broken bottles in the lot. I found this out when I ran over a bottle when I left the hotel after check-in because of the previously mentioned restaurant not being open. I believe there was a wedding or a room up front for a dance club. Not a big deal, but also didn't see it mentioned in the hotel description. So if you're the type that likes to go to sleep early, then get ready to hear boom-BOOM-BOOOOM! until midnight, and this was from the top floor.
Would I stay here again? Absolutely not. This hotel looks like it was nice at one time (probably in 1991), but it looks and feels like it has been neglected beside the occasional sloppy paint job. If you need to stay near tisj location because of parking and flying from the airport, there are probably better options on Industrial Highway that probably come at a better price.
Jason
Jason (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Excelente servicio de transporte
Muy amables y un plus con el transporte del aeropuerto al hotel y viceversa. Llegamos a medianoche y rápido el servicio del transporte. Gracias y regresaremos.
Martha
Martha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Reasonable priced accomodations!
Great front desk service. 2 of the 3 elevators were out of service, making for long waits.
Rooms were comfortable and clean.
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Francis
Francis (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月25日
Unhelpful staff at the desk. Called several times from airport asking assistance with airport shuttle, but call was repeatedly placed on hold and when we called back, the calls were terminated by your staff. Staff not helpful even when needed help locating a cart to.move our luggage until much later, one of the staff got up reluctantly from her desk to look for one. Loud noises till 3 am from the hotel guests adjacent to our rooms plus cigarette smoke everywhere in my room despite booking a non-smoking rooms. Light doesn't work in one of our rooms. Fridge also doesn't work in one of our other rooms. Notified one of your staff at the desk downstairs that the fridge doesn't work, but no solutions offered. Overall terrible experience. Cannot refer your hotel and unfortunately, won't be back! Worst customer service experience.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月16日
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Jennifer
Jennifer (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月9日
Not so good because at times there was no water and often there was no HOT water
Deborah
Deborah (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月9日
Rooms are need of update
Audrey
Audrey (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月8日
Dirty carpets , dingy room,
Margaret
Margaret (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月2日
The hotel must have been one of the greatest in the past. but it is old and not well maintained.I love using the staircase and you can not in this hotel. It looks like it has been abandoned and no longer kept clean. It actually looked like a hunted place with spiders and other insects everywhere in the stairs. Otherwise the room is very spacious and clean. The hall that was used for the occasion I went for was beautiful. I will surely stay there again but I will not use the stairs. The Parking lot could also use some clean up.
Edeth
Edeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月2日
Linda at the desk was more than helpful. Very accommodating and informative.
cynthia
cynthia (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月1日
Old, tired and dirty.
Cherylanne
Cherylanne (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月1日
Let’s just say, I’m not staying at another Clarion ANYWHERE in the Universe.
Kela
Kela (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月31日
It was ok
Ellie
Ellie (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月30日
Nothing
JUAN
JUAN (1 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
It was great friendly staff room was cleaner
Edward
Edward (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月25日
Ronnina
Ronnina (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
This property offers a pool and it is cemented up. Nothing on the site says the pool is inoperable. My room had ants. In the bathroom, on the table, on the bed. Red Fire restaurant food was great. Although the were about 3-4 ppl working, only one was tending to costumers. I even saw a group of people leave out after being seated.